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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,350 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,350 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

Everyone was very courteous and professional. Justin kept me informed about all that was going on More

by TDPROTENTIS
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear that Justin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

Feb 02, 2024 -

DCH Kay Honda responded

Hi! Thanks for letting us know everyone was courteous and professional. It's awesome that Justin kept you informed during your visit. Drive safe until next time!

February 01, 2024

I've purchased several cars from the dealership and have always had a wonderful experience. Justin Raymond always provides impeccable service, whether it was on the sales floor or in his newest role as a se More

by GMD530
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

Everything was explained to me. I was kept informed the entire time my car was being serviced. More

by JENNINGSC45
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

Wonderful! 11 out of 10. The service technician promised me they'd finished the job by a certain time and they did. More

by Deniboy
Recommend Dealer
Yes
Feb 02, 2024 -

DCH Kay Honda responded

Hi! We're so happy to hear that your recent visit with us was a 11/10! We hope to see you back at DCH Kay Honda for more efficient and wonderful service!

February 01, 2024

Joe Budner is great! He is very good to both my husband and myself. We’ve been going to Kay Honda service center for years. More

by S. Klings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

DCH Kay Honda responded

Hello! We're so glad to know that Joe and our team at DCH Kay Honda have been able to provide you with great service over the years. We appreciate your trust and your business and hope to continue serving you for many years to come!

February 01, 2024

Jacob was very professional and helpful. I had a few questions and he answered them and was really knowledgeable and polite. He along with all the staff i talked to left a really good impres More

by gattijoey
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 02, 2024 -

DCH Kay Honda responded

Hi Joey! We're glad to know Jacob was very professional and helpful. It's great our team at DCH Kay Honda was able to assist you effectively. We hope to see you again soon!

February 01, 2024

Excellent friendly, courteous, professional, who is a Honda guru! He thoroughly explains what needs to be done to the car when I bring it in and can answer any question I ask in a way that I will underst More

by Diane R.
Recommend Dealer
Yes
Employees Worked With
Joe Budner
Feb 02, 2024 -

DCH Kay Honda responded

Hi Diane! We're delighted to know that Joe's expertise and dedication have made your visits to DCH Kay Honda a positive experience. We appreciate the shout-out for his hard work. Drive safe until next time!

February 01, 2024

Always excellent service and I'm treated well. Rides home and pickup were a tremendous help More

by Mark.harris
Recommend Dealer
Yes
Employees Worked With
Joe Budner(?)
Feb 02, 2024 -

DCH Kay Honda responded

Hey Mark! Thanks for letting us know that our team has always delivered excellent service. Your feedback about the rides is great, it's awesome to hear that they were helpful. We hope to see you back at DCH Kay Honda soon!

February 01, 2024

Had tires rotated. TPMS not set properly and tire pressures were inconsistent. Everything else great More

by ralongo
Recommend Dealer
Yes
Feb 02, 2024 -

DCH Kay Honda responded

Hello! I'm sorry to read that the TPMS was not set properly. We try our best to service our customer's cars to the best of our ability. I would like to discuss this more with you when you have the chance. We hope to serve you better in the future! Thank you, Ken Kallok - Service Manager - 732-676-9971

February 01, 2024

Very positive and friendly! I like the waiting room, the good coffee, and getting the early time slot I like for service. Questions are always answered. Overall a very good expe More

by Guenther, Barbara
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 02, 2024 -

DCH Kay Honda responded

Barbara, thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

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