DCH Montclair Acura

From the time I stepped in the door Jose did everything possible to make sure that I was comfortable and he was also very informstive on the car i was picking. I had to leave to go to work but Jose was mor possible to make sure that I was comfortable and he was also very informstive on the car i was picking. I had to leave to go to work but Jose was more than willing to stay until I returned to pick up the car. Even though I came back at 8:15 p.m.Jose took the time out to show me how to use the different features in my car, he was definately the best. Marie was also wonderful she did everything within her power to make sure the car was afforable to me and that I did not go broke paying a note. The whole staff was very friendly and inviting this was the best experince I have ever had at a car dealer. More

I fell in luv with the 2012 ACURA TL when i first got word on it from ACURA.COM..I started calling local dealers to see if or when the car was going to be in dealerships,they all told me late june/early word on it from ACURA.COM..I started calling local dealers to see if or when the car was going to be in dealerships,they all told me late june/early july.Well, finally I got in touch with Paul Wong from DCH MONTCLAIR ACURA.He did everything possible to try n get the car for me before the special financing expired May 2nd..he located my car exactly the way i wanted..ACURA TL ADVANCE SH-AWD white/taupe.We closed the deal April 19th n since then i am the happiest ACURA driver.Paul kept on top of everything,checking dealer locates,looking out for inventory changes n keeping me updated every step of the way just so i would be able to take advantage of the special rates.Its been 2 months my car is beautiful!dealership staff also did more than expected..they called n called until they got a hold of me to offer their gratitude n help set up my first service appt.The time spent at the dealer could not have been more comfortable,its a beautiful dealership.and Paul made us feel like we were home,he helped with getting insurance quotes n offered snacks for my lil ones n coffee for me.THANK YOU PAUL SO MUCH!!! More

Everyone I worked with in the service department has been kind, thorough and patient. I know exactly what I can expect from the dealership and what I am (or may be) responsible for. Overall, the best custome kind, thorough and patient. I know exactly what I can expect from the dealership and what I am (or may be) responsible for. Overall, the best customer service I have experienced from the service dept of a car dealer. More

The whole team was great! Otto showed me the car, talked me through the sale, and then helped me customize the settings in my new vehicle. I never felt like it was a pressure sale and always felt like Otto me through the sale, and then helped me customize the settings in my new vehicle. I never felt like it was a pressure sale and always felt like Otto was truthful and honest. I would absolutely return to this dealership and recommend it to my friends. I love my new car, and had a great time buying it! More

Otto, was very detailed and pleasant to work with. There were no hidden dealer fees, like other dealers attempt to charge for. I would go back and buy another car or SUV from DCH. The do did offer exception were no hidden dealer fees, like other dealers attempt to charge for. I would go back and buy another car or SUV from DCH. The do did offer exceptional customer service. More

had a great experience. did not feel pressured in the least. very helpful staff, pleasant environment. I would definitely recommend this dealership to friends and family. least. very helpful staff, pleasant environment. I would definitely recommend this dealership to friends and family. More

A dealership is as good as the people who work there and the ones you come across in your dealings. My girlfriend and I bought a new Acura TSX. We worked with Mark Gershman who was great to work with. He an the ones you come across in your dealings. My girlfriend and I bought a new Acura TSX. We worked with Mark Gershman who was great to work with. He answered all our questions and we never felt like he was pushing us to buy the car. He explained all with diligence and patience which helped us make our decision. So I would highly recomment this dealership and ask for Mark to be your sales person. More