DCH Paramus Honda

The overall experience was easy and definitely not stressful and this is the reason I came back for my second lease. Andy was exceptional...great customer service skills. stressful and this is the reason I came back for my second lease. Andy was exceptional...great customer service skills. More

Everyone at Paramus Honda was very nice. They made the process go very smooth. Accomodated what i had asked for. Would recommend them again and will go back. process go very smooth. Accomodated what i had asked for. Would recommend them again and will go back. More

I leased a brand new 2008 Honda C-RV from DCH Paramus Honda on Saturday, 1/5/08. I had priced out some lease quotes through various Honda dealerships in the area when I went to Paramus on Friday night. D Honda on Saturday, 1/5/08. I had priced out some lease quotes through various Honda dealerships in the area when I went to Paramus on Friday night. DCH Paramus Honda was able to beat a previous lease quote from D&C Honda of Tenafly, for a shorter lease term (36 months instead of 42). The sales manager at Paramus even came out to speak with me. He said that they could give me a better deal (for a 29 month lease term) through another bank/finance company. I decided to stick with Honda Financing. The car that I was interested in (C-RV EX in Whistler Silver w/black fabric interior) had just been delivered earlier that day. Once the vehicle had been inspected, I picked up the car the next day. Larry was accommodating. He made me feel comfortable and reassured about the deal that I was getting. Once I received my car, he sat in it with me and explained and demonstrated how to use all of the features in the car. I had a question later in the day and Larry returned my call promptly and answered my question. I am very satisfied with my experience at DCH Paramus Honda (salespeople, transaction, price, automobile). I know that I received a fair deal, for a great car. More

I have just leased my 3rd car from Paramus Honda and as always i leave a very happy customer :O). Ihab is the best!!! He promised he we would do his best to give me the best deal he can and he did. He was always i leave a very happy customer :O). Ihab is the best!!! He promised he we would do his best to give me the best deal he can and he did. He was very true to his promise. Ihab was very friendly and professional. He explained all my options and was very patient with me. Once i recieved my car he sat in it with me and explained and demonstrated how to use all of the features in the car. I HIGHLY RECOMMEND THIS DEALERSHIP. More

Steve was friendly and knowledgeable about the new 2007 Fit and gave us the best price on one of the last two on the lot. Fit and gave us the best price on one of the last two on the lot. More

They were very honest with me when purchasing my 08' Mugen. Facilities are well kept and the service department is top notch. I have purchased both of my Honda's from them. They also have a great parts Mugen. Facilities are well kept and the service department is top notch. I have purchased both of my Honda's from them. They also have a great parts department. More

This is a qualified "yes". I first dealt over the phone with Jason Cohen who manages the internet department. He was good: straightforward, quick to reply and competitive. I negotiated the price with him with Jason Cohen who manages the internet department. He was good: straightforward, quick to reply and competitive. I negotiated the price with him and compared with other dealerships, they were the lowest for the 2008 Accord Coupe. However, on the day I wanted to buy, he was out of the office and I spoke to Harshal Patel, who worked for Jason and assured me he could pick up on the same deal. I made an appointment to come in. When I arrived, I had to wait. Then Harshal came out to greet me and I had to wait some more. I know this is a favorite car sales tactic, but I hate it just the same. When he was ready for me and took me to his desk, verified the price and took my trade in keys. He brought back another young man, Raphael, and asked me if I would like to go with him on a test ride of my trade in. I said yes. More waiting. I went out to the show room to wait and I see Harshal dealing with another customer who came in. More waiting, then he introduces me to Ren and says Ren's going to take over from there and he'll take me out on a test ride of the new car. I said, "you just said 2 contradictory things" and asked about the test ride on the trade-in and he said he got "confused". Red flags: all this waiting, dealing with 2 customers, pushing me off on another salesman, contradictions: I got my keys and started to walk out. The sales manager came over and said he would take over the transaction from there. Ren and I went out on a test drive but not on the model I wanted to buy, and during the drive he said they didn't have it on the lot. Now I'm pissed, and I come back to the manager with this news. He assures me they have the exact model on the lot. We now sat at Ren's desk, an older man who was very conciliatory and I'm thinking "oh, this is like Law and Order, good cop/bad cop." The sales manager tries to squeeze me on the price of my trade-in: we have to negotiate that and I got a higher value. Then later Michael the Business Manager (read "aftermarket sales") comes in to try on a few of the options (small bite here). Then Eric comes in and gives me a "great deal" on financing, only its a sky high rate. Luckily, I came in pre-approved with my credit union's lower rate, and he later offered to match or better (he did, by 1/2% point). Now these guys are all friendly (except Harshal who had the taste of blood on his tongue and a shark's eye), but you have to be careful and thread through all this. Do a mountain of homework before you even think about coming in to buy otherwise, caveat emptor my friend. In the end, everything worked out, but I kept them all there till past closing time, so I got a little revenge for making me wait. More

I recently purchased a 2008 Honda Accord through the internet sales department. This dealership provided me with everything I've ever expected from one: lots of choices, excelent price, and profession internet sales department. This dealership provided me with everything I've ever expected from one: lots of choices, excelent price, and professional staff. I especially appreciated the friendly athmosphere without the needlessly aggressive sales moves used by many dealers today. The internet quote given was fair and very competitive. I'd highly recommend this dealership to anyone. More

This is the second car I have bought from this dealer and it is always a very smooth and easy transaction. They are highly recommended as they will work with your needs and accomodating to you. it is always a very smooth and easy transaction. They are highly recommended as they will work with your needs and accomodating to you. More

I want to share my positive experience thanks’ to Sam Kandous For his knowledge patients experience and always pays attention, from the start when I called DCH PARAMUS HONDA Sam Kandous was quick with th Kandous For his knowledge patients experience and always pays attention, from the start when I called DCH PARAMUS HONDA Sam Kandous was quick with the price, not at all pressured I was so thrilled with the price my friend bought the Sam van as I did the same day. Sam Kandous thank you over and over again A.B More