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DCH Subaru of Riverside
Riverside, CA
960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful October 09, 2022
The Service Department staff collaborates with you to determine the best and appropriate level of maintenance required. I have experienced a couple of times that I didn't actually need "as much" as I tho determine the best and appropriate level of maintenance required. I have experienced a couple of times that I didn't actually need "as much" as I thought in order to keep my car running at optimal performance. The staff has been really good and I would like to give a shout out to Marvin who has been exceptional. More
by ront
Employees Worked With
Marvin Clay
October 03, 2022
The team is very knowledgeable and courteous. I know I can always rely on DCH SUBURU of Riverside to provide excellent service and leave me smiling. I know I can always rely on DCH SUBURU of Riverside to provide excellent service and leave me smiling. More
by Katiedavis4342
Employees Worked With
Christian, Julio Romero, Marvin Clay
September 30, 2022
Fast, easy, respectful. They make service easy. Was done sooner than promised. Did not try to sell me on things I didn't need. They make service easy. Was done sooner than promised. Did not try to sell me on things I didn't need. More
by blholman1
Employees Worked With
Cristian Carranza
September 29, 2022
DO NOT BUY FROM THIS DEALERSHIP. IF YOU MUST BUY FROM THIS DEALERSHIP, DO NOT WORK WITH JAE YOUNG. Jae is the guy that signs the paperwork, and he is arrogant, smug, and belittled me IF YOU MUST BUY FROM THIS DEALERSHIP, DO NOT WORK WITH JAE YOUNG. Jae is the guy that signs the paperwork, and he is arrogant, smug, and belittled me about my credit score. I do not have the best credit, but I am trying to work on it. During the process of signing all the paperwork, Jae Young took a look at my score and asked me what happened. That is not his place do to that! I was horrified, embarrassed, made me feel small. Not everyone has the best credit, Jae Young. Some empathy for others situations, especially during these economic times, would go a long way. I will not recommend this dealership to anyone. More
by embarrassedcustomer
Employees Worked With
Jae Young
September 28, 2022
Turning in my lease and getting a new car was super easy and fast. Did it after a long work week and was able to get in and out with a great new lease. and fast. Did it after a long work week and was able to get in and out with a great new lease. More
by Deb
Employees Worked With
Allen Abrantes, Joesalyn Medina
September 26, 2022
We needed a repair and the deer view mirror replaced. Three hours later and they had done nothing. I have been sitting here for three hours . I need to pick up my kids. San Bernardino Suburu did the same Three hours later and they had done nothing. I have been sitting here for three hours . I need to pick up my kids. San Bernardino Suburu did the same fix in 1 hour for me . More
by Hmotl
Employees Worked With
Julio Romero, Marvin Clay
September 23, 2022
First service on my new outback, and was in and out in less than an hour. Waiting area was very comfortable and I was able to catch up on my emails. less than an hour. Waiting area was very comfortable and I was able to catch up on my emails. More
by julliecamacho
Employees Worked With
Marvin Clay
