DCH Subaru of Riverside

Excellent Everyone was very courteous and friendly. The staff was professional and very accommodating to our needs they remembered our names and always greeted Everyone was very courteous and friendly. The staff was professional and very accommodating to our needs they remembered our names and always greeted us with smiles. More

Super service The service staff is efficient, professional, and friendly. What more could a customer ask for? Both my wife and I and now our older daughter have b The service staff is efficient, professional, and friendly. What more could a customer ask for? Both my wife and I and now our older daughter have bought new Subarus here because of the staff. There is another dealership much closer to our home, but we feel the extra distance is worth the trip. Tom Hilker More

Wicked The staff there were really friendly and helpful. They made sure that I was satisfied and answered my questions very thoroughly. In addition they made The staff there were really friendly and helpful. They made sure that I was satisfied and answered my questions very thoroughly. In addition they made sure the care was up to date on maintenance, and appreciate that they asked before they went ahead and did whatever service that was required. More

Lots of laughs I have not been to a dealership in many years because of past experiences. But these guys are GREAT. We laughed, we learned, we drove, we bought, we I have not been to a dealership in many years because of past experiences. But these guys are GREAT. We laughed, we learned, we drove, we bought, we will be back. Greatest experience. And may I add fabulous vehicles and great deals. More

First service on my new Forester. I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I w I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I waited! More

Exvellent Customer Service Exceptional Cuatomer Service from this dealership! I would definitely recommend this dealership to all my friends ans family. The Staff at the Servi Exceptional Cuatomer Service from this dealership! I would definitely recommend this dealership to all my friends ans family. The Staff at the Service Department have always been helpful and very knowledgeable at what they do. More

HOW TO MAKE A CUSTOMER LEAVE WITH A SMILE ON HIS FACE professional my 2010 outback needed a lot of work plus 4 new tires, I was very happy with the service and the cost of the repairs I felt was very r professional my 2010 outback needed a lot of work plus 4 new tires, I was very happy with the service and the cost of the repairs I felt was very reasonable. More

Simple quick and fair Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at e Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at every step of the way More

Great Service We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Ou We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Outback. More

Fastest and BEST car buying experience Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning an Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning and filling up the car, and doing the car introductions showing me the system. Matt Kraft is a total car guy and knows cars. I walked out of a dealership the day before because the dealer knew less than I did. I was happy that I did not have to correct Matt on the trim model of the vehicle I wanted. Although Matt didn't want to discuss cost or anything online except promising me that he will make sure he won't lose my sale to cost....but I needed to show up at the shop before he'd negotiate. I hesitated because it's a trap....BUT...Matt and the management team delivered on his promise plus some. Con: I can honestly say...NONE. Back to Pro....I got the negotiated price I wanted to pay with no back and forth. I did my research and walked in with the price I wanted to walk out with and Matt made it happen. THE BEST car buying experience EVER...and I have 5 vehicles and just bought 3 in the last two years. This was such a great experience, I will be pre-ordering my next car with Matt when a 2018 releases. More