DCH Toyota of Oxnard

I live in Salinas, Ca and I was looking for a specific truck with specific upgrades. After weeks of searching, I finally found the truck at DCH Toyota of Oxnard. The price was right and Al Gaines, Salesma truck with specific upgrades. After weeks of searching, I finally found the truck at DCH Toyota of Oxnard. The price was right and Al Gaines, Salesman, was a no game playing straight forward guy. There was no haggling and an agreement was reached over the phone. I DIDN'T MIND DRIVING THE 4 HOURS ONE WAY to complete the purchase. I was in and out and there were no discrepancies. The follow up customer service has been pleasurable as well. If DCH says they are going to do something they do it and in a timely fashion without me having to 'hound' them. Thank you much for a great truck!!! Sincerely, Felipe V. More

Very friendly staff. Did not push me at all to buy a car. Worked with me to get what I want and how I wanted(of course when possible). Overall great experience! Worked with me to get what I want and how I wanted(of course when possible). Overall great experience! More

I called Dan Rollag on a recommendation when purchasing my 2012 Camry. Dan is an absolute pleasure to deal with. His customer service is superb. He's genuinely kind, knowledgeable, and very easy to work my 2012 Camry. Dan is an absolute pleasure to deal with. His customer service is superb. He's genuinely kind, knowledgeable, and very easy to work with. The entire transaction was handled with the utmost professionalism and respect for my time. Overall, this was by far the best experience I've had while buying a car. I highly recommend asking for Dan Rollag next time you're in the market for a new Toyota. You won't be disappointed. More

I enjoyed my visit to the dealership. Lee was very personable and worked with me to get the deal I needed/wanted. I would recommend this dealership and Lee to all of my friends and family. personable and worked with me to get the deal I needed/wanted. I would recommend this dealership and Lee to all of my friends and family. More

Eddie made the impossible, possible for me. I am a single mom, starting over, and needed a reliable, safe and economical vehicle. After walking away frustrated from multiple dealerships over a three-month pe mom, starting over, and needed a reliable, safe and economical vehicle. After walking away frustrated from multiple dealerships over a three-month period, I shared the view of many about "car salesman." Eddie is far from typical. His knowledge, compassion and honesty are evident. It's obvious that he enjoys and cares about his job and clients. I highly recommend Eddie to all, especially my family and friends. There needs to be more professionals like him in the business! Sincerely, Holly More

We purchased a 2012 Camry Hybrid on 3/09/12. We did our research on Hybrid's and Lee Jaitt cemented the deal! He was very knowledgable and down to earth. It was the easiest car-buying experience ever! Than research on Hybrid's and Lee Jaitt cemented the deal! He was very knowledgable and down to earth. It was the easiest car-buying experience ever! Thank you Lee for a easy experience. I know we are going to love our car! More

I came in to Dch Toyota to purchase a new 2012 Prius. I was very pleased with the selection and no pressure sales I received from Richard.He was very knowledgeable and friendly and answered all of my quest was very pleased with the selection and no pressure sales I received from Richard.He was very knowledgeable and friendly and answered all of my question I could come up with while giving me time to think if the car was right for me.I was given a very fair price with the exact car and options I was looking for I would definitely purchase another car and highly recommend Richard and staff. More

I came to DCH Toyota of Oxnard with my daughter for the purpose of test driving a Corolla S. She had already done her homework and knew just what she wanted but we were not ready to purchase yet. Ron Spark purpose of test driving a Corolla S. She had already done her homework and knew just what she wanted but we were not ready to purchase yet. Ron Sparks met us right away and was ready to answer all our questions. Once he knew what she wanted, we were able to work a good deal on the car she wanted.We are very satisfied with our purchase More

Leased a Prius V today The salesman called me from a Leased a Prius V today The salesman called me from a inquiryI made about a trade of my lexus 450h i made online. He was the first to contact me, he Leased a Prius V today The salesman called me from a inquiryI made about a trade of my lexus 450h i made online. He was the first to contact me, he told me what he had in inventory, i told him my trade and what i wanted to spend. he asked to call back in 15, which he promptly did. He gave me some options , I told him I just want to do this in and out. We arrived he took us to the car, we drove it by ourselves. we said yes, finance guy was easy straight to the point. Done left with test drive and everything 2 hours with the car. This is what i consider a perfect dealership experience and it started and finished with LEE JAITT. More

I wasted my 3 hours of my time dealing with this dealer. One day the sales manager agreed to take my vehicle for a trade and then 4 days later he tried to tack on $4000 on my proposal of a different car. Th One day the sales manager agreed to take my vehicle for a trade and then 4 days later he tried to tack on $4000 on my proposal of a different car. The worst part is the sales manager refused to explain his decision. It was the worst part of professionalism I have seen. I am a supervisor and I train my staff to provide the best customer service. I know what good customer service is, and DCH Oxnard Toyota did not provide the best service or even good service. I vow to tell all my friends what poor service I recieved on 3/3/12. Steer very clear from this dealer especially the unprofessional sales manager. More