DCH Toyota of Oxnard

I had an increrdible experience and my salesman William Holden was fantastic, he was professional and friendly, didn't pressure me one bit and left me feeling informed and comfortable with my new car purch Holden was fantastic, he was professional and friendly, didn't pressure me one bit and left me feeling informed and comfortable with my new car purchase. More

Bought a 2010 Toyota Scion TC (manual) in December 2011 wanted to trade it in for an automatic in March 2012 but because of all the add ons I'm 4k upside down on the vehicle. They told me when I wanted to wanted to trade it in for an automatic in March 2012 but because of all the add ons I'm 4k upside down on the vehicle. They told me when I wanted to do a trade in that the retail value was sold at 3k more than its actual value add the warranties and protections I am now 5-6k upside down and would have to bring in 5 k to do a trade in on a vehicle I just purchased 3 months ago. What a stupid way of doing business. More

I got my car last weekend and i had a good experience. I emailed first they responded to my email and it did not take a long time. emailed first they responded to my email and it did not take a long time. More

I had been working with a dealership in Ventura and they were not finding the car I wanted, used Prius, Gold. I kept asking for what I wanted and they kept trying to sell me other cars. I finally got frus were not finding the car I wanted, used Prius, Gold. I kept asking for what I wanted and they kept trying to sell me other cars. I finally got frustrated and began to call all the dealerships on my own and I FOUND three in my price range. The first one was in Oxnard, CA., then there was one in Thousand Oaks, CA and another in North Hollywood. With so many to choose from I knew I would have a car by the end of the day. Daniel, my salesman gave me the information I asked for, without any hassel. We negotiated on the price, the extra coverage warranty and with a quick credit check, I was out the door in my beautiful gold Prius. Daniel even followed me to the car rental agency so I could turn in my rental. I felt bad calling the other car dealerships to let them know that I found my car. I am VERY impressed with DCH Toyota of Oxnard, CA. M. May More

Very responsive to our questions and needs. Both excellent employees. Would highly recommend them to anyone interested in service or a new car? The service department never keeps you waiting and un excellent employees. Would highly recommend them to anyone interested in service or a new car? The service department never keeps you waiting and understands when you explain an issue with the car. The salesperson knows the cae inside and out and doesn't hesitate to educate you on the workings of the car. Very helpful. More

The salesman worked with us to get a decent price that was in line with the KBB fair price and the whole transaction was handled professionally by the the salesman and finance department. was in line with the KBB fair price and the whole transaction was handled professionally by the the salesman and finance department. More

Ron was great! I was already pre-approved for a loan and the Truck I was planning to purchase at another dealership ended up not being what I expected. After visiting a bunch of other local dealer ships and the Truck I was planning to purchase at another dealership ended up not being what I expected. After visiting a bunch of other local dealer ships and even some in L.A. and Pasadena I stopped by DCH Toyota on a whim just to check out their used vehicle selection. Ron was very helpful and informative. No pressure sales. I got a great deal on my truck and am very happy with it. In all honesty I do have to admit being little disappointed that the truck was given to me with the fuel tank completely empty (not even enought to get home!) and needed an oil change - but other than that everything is in great condition. More

For over a month I conducted research on a specific vehicle that my wife and I were looking to purchase. I spoke with several local dealerships and got the typical, aggressive salesman approach...... H vehicle that my wife and I were looking to purchase. I spoke with several local dealerships and got the typical, aggressive salesman approach...... Headache! Then, I saw a vehicle fitting our needs at DCH in Oxnard. My initial instinct was that it was too far from our home, but the price seemed reasonable in comparison to other identical vehicles. After calling in with an inquiry on the vehicle, the Sales Manager; Matt, connected me with Al Gaines..... What a blessing in disguise! Within two minutes I realized that he was a no-nonsense and knowledgeable guy. He answered all of my questions right away and was VERY personable. We left the phone call with him putting zero pressure on me. He offered his assistance and left me his numbers in case I had further questions. Four days later we drove 2.5 hours to see the car in person and it was exactly what Al promised. Within twenty minutes we had finalized the purchase of our new vehicle and the trade-in of our old one. Just as important, Al made a recommendation for a place nearby to eat lunch, which was also excellent! At the end of the day my wife and I felt extremely comfortable with Al - as if we had known him for years. They may call him Al "Capital" Gaines, but it should be Al "The Man" Gaines! And, the DCH Toyota dealership is a huge facility that was well maintained. Coffee, delicious cookies and an overall kind staff! Thanks DCH and Al!!! We couldn't have asked for a more pleasant experience! Sincerely, Jared Lorraine More

Had a great experience, didnt feel pressured to buy anything. Mr. Parks had given me a great deal, was very patient with me while i made my desision. anything. Mr. Parks had given me a great deal, was very patient with me while i made my desision. More

My name is Lorena Esparza and want to inform you about the wonderful experience. I worked with Juan Alfaro to find the new Toyota that best fit my need and budget. Juan was very professional, patient, an the wonderful experience. I worked with Juan Alfaro to find the new Toyota that best fit my need and budget. Juan was very professional, patient, and knowledgeable about all the cars that I test drove. I will highly recommend Juan to all my family and friends. Sincerely, Lorena Esparza A very happy customer More