Toyota of Simi Valley - Service Center

Great customer service. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. More

Rob Osborne has been great but sometimes the actual service is suspect. We go there really for convenience. service is suspect. We go there really for convenience. More

Rob Osborne is a credit to your organization. He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire r He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire rotation. It was scheduled to be finished by 1:00. My car was not completed until 3:30. I have never had to wait that long for my car in all the times I have been receiving service. It was very disappointing. I’m aware that things happen, but I left my car at 10:15 for just a routine service. Why even bother with appointments? More

Oscar was very helpful with our daughter bringing in our Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. More

Great customer service from Mark Platz. I would recommend this Toyota service location to anyone. I would recommend this Toyota service location to anyone. More

Friendly and knowledgeable staff got me in and out. Car still runs like new at 175k miles Car still runs like new at 175k miles More

Hello, I have been a Toyota customer since 2014 with two leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. More

Great experience. ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the represen ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the representative the prices on some paper and I couldn't read what he had said...But besides that, always a professional experience of service...ALSO, the person, when I checked in, taking the car when I arrived, made a tiny scratch on the roof of my car with the service tent/cone/magnet that has the number on it... More

We like having the same service writer year after year. We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while t We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while the service is underway. More

Excellent customer service with free back and forth rides to my house. Robert is nice to talk to to my house. Robert is nice to talk to More