
DCH Tustin Acura
Tustin, CA
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No pressure and extremely competitive I called the top 5 dealerships for Acura within southern California. Tommy was very responsive and was able to provide the best price along with exce I called the top 5 dealerships for Acura within southern California. Tommy was very responsive and was able to provide the best price along with excellent customer service. More
TLX REcall Service Richard is always genuinely friendly and the service has always been perfect. Thank you for washing my car and for providing me with a rental car. Richard is always genuinely friendly and the service has always been perfect. Thank you for washing my car and for providing me with a rental car. More
Excellent Service I have purchased two vehicles from the dealership. I have taken both vehicles there exclusively for service. Prices are competitive and the staff is I have purchased two vehicles from the dealership. I have taken both vehicles there exclusively for service. Prices are competitive and the staff is always courteous. More
Great experience Excellent service all the way around. George, whom I dealt with, was so accommodating. I was even impressed that he walked me over to Enterprise ins Excellent service all the way around. George, whom I dealt with, was so accommodating. I was even impressed that he walked me over to Enterprise instead of pointing. More
Excellent customer service Everyone is super courteous and helpful!! My service advisor was on top of every single detail. Thanks for all your help and support!! I am super Everyone is super courteous and helpful!! My service advisor was on top of every single detail. Thanks for all your help and support!! I am super happy! More
Air bag recall and scheduled maintenance Although Cerritos Acura is much closer to my home, I had a bad experience their and decided to try Tustin Acura. Now bare in mind Tustin is at least Although Cerritos Acura is much closer to my home, I had a bad experience their and decided to try Tustin Acura. Now bare in mind Tustin is at least five times as far from home but is well worth the drive because of the excellent customer service provided by service advisor Richard Neilson. I can always count on Mr. Neilson to keep me up to date on scheduled maintenance and monitor any issues when something is discovered but not necessarily needs to be replaced at time of visit. I also like that he will provide any discounts if applicable and have a loaner vehicle available if needed. He is the reason why I have been returning here since 2013! More
Service visit for recall George Rodriguez, my service consultant, was courteous, efficient, and very helpful in making the service visit seamless. Service was completed ahead George Rodriguez, my service consultant, was courteous, efficient, and very helpful in making the service visit seamless. Service was completed ahead of time and car delivered with complimentary car wash. More
Awesome Experience Buying our First MDX Courteous, Professional, Welcoming are the words that came to my mind while visiting and buying MDX from Tustin Acura. Charlie was awesome and would r Courteous, Professional, Welcoming are the words that came to my mind while visiting and buying MDX from Tustin Acura. Charlie was awesome and would recommend him to friends and family looking for an Acura. Pricing worked out really well and within our budget, credit to Charlie and his team. Thanks Tustin Acura!! More
Great service I have had my Acura serviced her for 11 years. Always satisfied with the job they do. Richard does a great job on recommend services and whether I nee I have had my Acura serviced her for 11 years. Always satisfied with the job they do. Richard does a great job on recommend services and whether I need them immediately or not. More
Long Time Client I've been a long time.client of Tustin Acura and I've seen service reps come and go. Kyle is a longtimer that always brings his A game to work. He's p I've been a long time.client of Tustin Acura and I've seen service reps come and go. Kyle is a longtimer that always brings his A game to work. He's professional, friendly and courteous. He explains what needs to get done and offers suggestions when it appropriate. I appreciate the honesty and transparency the entire process. More