DCH Tustin Acura

Satisfied Dary Chum was on top of things making sure I was taken care of. I’m a first time customer here and will come back for sure. Thanks Dary Chum was on top of things making sure I was taken care of. I’m a first time customer here and will come back for sure. Thanks More

Totally Satisfied This dealership has the best service staff I have ever encountered. I thank you guys for the special service that you have always displayed. THAN This dealership has the best service staff I have ever encountered. I thank you guys for the special service that you have always displayed. THANK YOU!!!! More

The best The service department is always helpful friendly and never pressuring. I always feel comfortable going there. They’ve been keeping my 2008 Acura TSX The service department is always helpful friendly and never pressuring. I always feel comfortable going there. They’ve been keeping my 2008 Acura TSX going for over 225,000 miles. More

Quick and easy - Smooth from beginning to end A big thanks to the associates at Tustin Acura. Great communication, patience and low pressure made the buying experience top notch and I would be hap A big thanks to the associates at Tustin Acura. Great communication, patience and low pressure made the buying experience top notch and I would be happy to do it all over again. One of the best car buying experiences ever. More

Feedback Easy to make service appointment on line. Good communication while car being serviced. Service performed timely and also took care of a recall item th Easy to make service appointment on line. Good communication while car being serviced. Service performed timely and also took care of a recall item that was outstanding. More

First Oil Change & Inspection on my 2019 RDX I appreciated the efficiency in scheduling my appointment on-line or by phone. I was given a specific time and this eliminated any wait time. I wait I appreciated the efficiency in scheduling my appointment on-line or by phone. I was given a specific time and this eliminated any wait time. I waited at the Dealer for less than 2 hours. The dealership provides, bottled water, fresh grounded coffee and granola bars. I also used their individual charging stations. The have tv and a good selection of magazines. They explained and gave me both a hard copy and e-mail concerning the maintenance results and went over it and answered all of my questions. I recommended this dealership to my neighbor. More

Best Service Advisor and Best Service Center We’ve known Kyle for almost a decade now and he’s just an amazing advisor and more importantly an amazing person. He ALWAYS goes above and beyond, and We’ve known Kyle for almost a decade now and he’s just an amazing advisor and more importantly an amazing person. He ALWAYS goes above and beyond, and if he ever left DCH, we would be devastated. We trust him completely and he’s what customer service is all about. More

Wow!!! I’ve been taking my car into TUSTIN Acura since I purchased it there in 2005. Sure I can find certain services cheaper and do for some - but the reaso I’ve been taking my car into TUSTIN Acura since I purchased it there in 2005. Sure I can find certain services cheaper and do for some - but the reason I keep going back is the service I get. George is a true gem and is customer serviced while doing his job. He’s personable, funny, knowleable, and goes above and beyond always. The service gals are amazingly kind as well. More

Time Quoted was Accurate I had to come in for a third time for a service recall for my 2003 TL Type S for the driver side safety bag. The service department had indicated it w I had to come in for a third time for a service recall for my 2003 TL Type S for the driver side safety bag. The service department had indicated it would be about 2 hours and it was about 1.5 hours. More

Courteous and professional. An overall excellent experience. Dary was courteous and professional. When the final service cost was higher than the estimate he kept the cost at the An overall excellent experience. Dary was courteous and professional. When the final service cost was higher than the estimate he kept the cost at the original estimate which I appreciated. I also appreciated the nice loaner car. More