
DCH Tustin Acura
Tustin, CA
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Great Service from George Rodriguez Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the s Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the status of my service request and the went the extra miles to ensure my service covered everything I needed even suggesting service I hadn't thought of and/or letting me know what I didn't need at this time. I've worked with Mr. Rodriguez in the past and his dedication and esprit de corps have not wavered. More
Beyond expectations The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made the best service experience. I would like to thank him and the rest of the employees at DCH Tustin for a good experience. Thanks again. More
Caring, Thorough and Knowledgeable My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in 24 hours. More
Very helpful Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the vehicle. More
Great Customer Service I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteo I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteous. I will continue to take my car for service to this location. More
Great service George always goes out of his way to make his customers feel comfortable and safe. He goes beyond what is expected in a service department representat George always goes out of his way to make his customers feel comfortable and safe. He goes beyond what is expected in a service department representative. The entire staff and Manager always is friendly and extremely helpful. I will continue to own Acuras because of their amazing services. More
Excellent Professional, courteous, friendly, we will recommend friends and families to the dealer and service. Kyle have been very helpful and provide a wonde Professional, courteous, friendly, we will recommend friends and families to the dealer and service. Kyle have been very helpful and provide a wonderful service. Wolos has all the knowledges helping us our new car. More
Fuel pump software recall Dary the Service Writer was very polite and efficient. Only problem, other than the recall, was the front side windows stick and make a loud "click" Dary the Service Writer was very polite and efficient. Only problem, other than the recall, was the front side windows stick and make a loud "click" when opening them. According to Dary, this is a common problem and the only fix is to clean the weatherstripping. More
retired good - when I have a chance I will recommend friends and relatives everybody are friendly and try to answer all the questions I need to know good - when I have a chance I will recommend friends and relatives everybody are friendly and try to answer all the questions I need to know More
Outstanding The service at DCH has always been excellent and it continues to get better. Customer service is a top priority and the service personnel are professi The service at DCH has always been excellent and it continues to get better. Customer service is a top priority and the service personnel are professional and knowledgeable. I recommend them to everyone owns or is considering purchasing an Acura. More