DCH Tustin Acura

The team I/ we dealt with was outstanding Blake Travares, Tommy Pham and most importantly Cynda Lancaster very professional I was well taken care of and this team worked very hard to complet Blake Travares, Tommy Pham and most importantly Cynda Lancaster very professional I was well taken care of and this team worked very hard to complete our purchase. More

Great customer service! I’ve been to so many different car services/ dealerships and have been so disappointed with lack of service along with long wait times that I’ve just I’ve been to so many different car services/ dealerships and have been so disappointed with lack of service along with long wait times that I’ve just become accustomed to it. This is my first experience at an Acura service and everyone went above and beyond there. Not only was the waiting area clean, but it was modern and offered amenities like comfortable couches and coffee. My car’s service was done in less time than promised and they washed it thoroughly. The service CSR explained my bill and the items that were checked. Such a nice, professional and courteous person. The manager, when she noticed I was waiting for my car, came out of the office and got the car to the front. Wow! More

Acura #3 I have had an Acura almost as long as there has been Acura!!! My first Acura had over 356,000 miles when I traded it in for my second Acura. My sec I have had an Acura almost as long as there has been Acura!!! My first Acura had over 356,000 miles when I traded it in for my second Acura. My second Acura (a 1999) was totaled in an accident when it had over 304,000 miles. And when I had to buy another car ... I wanted it to be Acura #3 ... and Sales Representative, Alex Qaderi, did an exceptionally great job of getting me in Acura #3. He was gracious, great communication and explanations, pleasant, knowledgeable, and even came in on his day off to finalize the sale. I couldn't ask for anything better. ( Of course, that's the kind of service I have received at any time I have had need of any kind of service from Tustin Acura.) So I expected it again, and definitely was not disappointed. More

Great service experience Christian was able to get me out in a timely manner for my service, even though you were extremely busy. He scheduled my follow up service and recall Christian was able to get me out in a timely manner for my service, even though you were extremely busy. He scheduled my follow up service and recall for the next week. More

Check engine light My check engine light went on. I have taken the car to the dealer as long as I have owned it. The engine needed several procedures done. I saved time My check engine light went on. I have taken the car to the dealer as long as I have owned it. The engine needed several procedures done. I saved time and money by having things done while they were already servicing the same area of the engine. More

The service manger is great and advisor Dary is terrific! I recently had trouble with my brakes and the service manger and Dary were wonderful This time by car battery died and Dary got the service done qui I recently had trouble with my brakes and the service manger and Dary were wonderful This time by car battery died and Dary got the service done quickly and my car washed while I waited I think Acura needs to find out why my car battery dies every two years???? The last battery was covered by my warranty this one was not? More

Each and Every Employee is fantastic!!!! The friendliest service team and helpful each and every time I bring my car in.....Thank you!!!! I know my car will be serviced with the utmost care! The friendliest service team and helpful each and every time I bring my car in.....Thank you!!!! I know my car will be serviced with the utmost care!! More

Beyond expectations The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made The service at this location is fantastic and friendly. The service representative, Chum, Damradary, went beyond what I felt he needed to do and made the best service experience. I would like to thank him and the rest of the employees at DCH Tustin for a good experience. Thanks again. More

service great customer service. George was great to work with. Issues dealt with. Car ready when promised and all work done. Would recommend him to others great customer service. George was great to work with. Issues dealt with. Car ready when promised and all work done. Would recommend him to others More

Great Service from George Rodriguez Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the s Although I don't know them all by name, the entire staff is friendly and very helpful. Mr. George Rodriguez provided me with regular updates on the status of my service request and the went the extra miles to ensure my service covered everything I needed even suggesting service I hadn't thought of and/or letting me know what I didn't need at this time. I've worked with Mr. Rodriguez in the past and his dedication and esprit de corps have not wavered. More