
DCH Tustin Acura
Tustin, CA
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Caring, Thorough and Knowledgeable My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in My wonderful Sales Manager Kenny Nguyen introduced me to Dary Chum and they both address my issues and got me in and out and took care of my issue in 24 hours. More
Very helpful Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the Cynda and other team members were attentive to my needs. They were very courteous and did not pressure me. I had a pleasant experience purchasing the vehicle. More
Great Customer Service I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteo I receive consistently great customer service, and my last visit was no exception. George Rodriguez explained everything clearly and was very courteous. I will continue to take my car for service to this location. More
Great service George always goes out of his way to make his customers feel comfortable and safe. He goes beyond what is expected in a service department representat George always goes out of his way to make his customers feel comfortable and safe. He goes beyond what is expected in a service department representative. The entire staff and Manager always is friendly and extremely helpful. I will continue to own Acuras because of their amazing services. More
Excellent Professional, courteous, friendly, we will recommend friends and families to the dealer and service. Kyle have been very helpful and provide a wonde Professional, courteous, friendly, we will recommend friends and families to the dealer and service. Kyle have been very helpful and provide a wonderful service. Wolos has all the knowledges helping us our new car. More
Fuel pump software recall Dary the Service Writer was very polite and efficient. Only problem, other than the recall, was the front side windows stick and make a loud "click" Dary the Service Writer was very polite and efficient. Only problem, other than the recall, was the front side windows stick and make a loud "click" when opening them. According to Dary, this is a common problem and the only fix is to clean the weatherstripping. More
retired good - when I have a chance I will recommend friends and relatives everybody are friendly and try to answer all the questions I need to know good - when I have a chance I will recommend friends and relatives everybody are friendly and try to answer all the questions I need to know More
Outstanding The service at DCH has always been excellent and it continues to get better. Customer service is a top priority and the service personnel are professi The service at DCH has always been excellent and it continues to get better. Customer service is a top priority and the service personnel are professional and knowledgeable. I recommend them to everyone owns or is considering purchasing an Acura. More
Kudos Kyle Great experience with Kyle. Work done on time, and as promised. Will use again in the future for subsequent service on my Acura TL vehicle. Great experience with Kyle. Work done on time, and as promised. Will use again in the future for subsequent service on my Acura TL vehicle. More
Fast, Friendly and Excellent Service! I came in for a recall service and my service associate was George Rodriquez. George was very friendly and efficient. He estimated a 1.5 to 2 hour wai I came in for a recall service and my service associate was George Rodriquez. George was very friendly and efficient. He estimated a 1.5 to 2 hour wait and I was out in about an hour! I have had my Acuras serviced at Tustin Acura for 15 years now and have always been impressed with their service. In fact, it was part of the reason that I opted to buy a new TLX last year. Love the new lounge also! More