DCH Tustin Acura

Great Service! The service department took care of me right away! Always friendly with superb service! I would highly recommend this parts and service center and t The service department took care of me right away! Always friendly with superb service! I would highly recommend this parts and service center and the dealership! More

Great service So basically I made a appointment and I test to drive the suv Mdx 2016! Got there at 1:15pm!!! Didn't leave till 7:00pm! Was there over 6 hours sittin So basically I made a appointment and I test to drive the suv Mdx 2016! Got there at 1:15pm!!! Didn't leave till 7:00pm! Was there over 6 hours sitting in the chairs waiting to process and sign paperworks! Overall it was too long to get a car and my pregnant wife was very impatient to leave!!! Other than the wait plan to be there for a long time! The detail inside could have been better overall it was okay! Everyone was friendly and polite! I would go back in the future and would reccomend to others to go to Acura of Tustin! More

Excellent Customer Service I had planned to drop my car off in the evening for my morning appointment and leave my key in the "night owl" box. As I was approaching the drop box, I had planned to drop my car off in the evening for my morning appointment and leave my key in the "night owl" box. As I was approaching the drop box, George came out of the office and accepted my key and checked me in even though my appointment was not until the morning. The next day, George kept me posted on the status of my service and had it ready well before the promised time. George remembered me from previous service appointments and made me feel like a valued customer. Thanks, George! More

Chum Radradary was perfect. Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Acura service department. More

Service Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. More

George is the MAN at DCH Tustin Acura I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a consummate professional: honest, efficient, enthusiastic and energetic More

Cristian Alvarez is the best! It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informat It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informative, answered all my questions. Super friendly, thank you Cristian! More

What a great experience! Service department is so friendly and helpful. Best experience I have had when compared to other dealerships/other brands in the past. Cristian Alvare Service department is so friendly and helpful. Best experience I have had when compared to other dealerships/other brands in the past. Cristian Alvarez is wonderful. I haven't used anyone else but I have no reason to. I'll keep going back to him. Got my second new Acura primary because of wonderful service by Cristian and and great service environment dealership provides More

Oil change Christian the sales rep informed me about changing the differential fluid. Understood but I was going to go to an independent shop and have the serv Christian the sales rep informed me about changing the differential fluid. Understood but I was going to go to an independent shop and have the service done The dealership does an excellent job in inspecting the car tires etc. I was told it would take an hour and a half which it took 2.5 hours. The extra hour was because they wait an hour before they even put your car up in the service rack second there was a recall on a fuel injector or some sort so that had to be changed out More

Excellent service. As always. Kyle is knowledgeable and always very helpful. I never feel like I’m being oversold or for services not needed. Kyle is always good to hav As always. Kyle is knowledgeable and always very helpful. I never feel like I’m being oversold or for services not needed. Kyle is always good to have a discussion with on anything that can be deferred More