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DCH Tustin Acura

Tustin, CA

4.8
466 Reviews

9 Auto Center Drive

Tustin, CA

92782

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Showing 466 reviews

March 15, 2019

efficient Charlie was helpful by taking all my information by phone, having the car ready, and making the paperwork process very efficient. Car is beautiful and More

by taews
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Pham
March 15, 2019

Growing Happy Acura Customer My wife and I just finished leasing our 5th Acura vehicle with DCH Tustin Acura. I don't take writing this review lightly, seldom do I take the time t More

by elderjerezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Omar, Ken Nguyen
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Elderjerezjr, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 13, 2019

First use of drop off service; not disappointed Used the drop off service for the first time (where leave car after hours including keys). Loved how the car was already processed when I arrived the More

by Happy Acura Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron, George Rodriguez, Richard Neilson, Freddy Caraballo
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Happy Acura Owner, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 13, 2019

Kyle took great care of me and my MDX First time at this location after years at another local dealer. Kyle was professional and gave me a great price. Why was even more impressive was the More

by Jeffus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Jeffus, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 11, 2019

Great experience and was able to address any concerns related to my vehicle. The dealership was great at their follow through and wanted to ensure I had a More

by mdahlk09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dary
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Mdahlk09, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 11, 2019

Good Business Was able to take the car home within a few hours. First time leasing an Accura MDX. Recommend this dealership over others. Had great experience. More

by Ericdao
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolos Safi
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Ericdao, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 10, 2019

Great service What I like about their service department is I don’t get a laundry list of things to do. They only tell you about what needs to be done and why and d More

by Jcline71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Herron
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Jcline71, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 10, 2019

Customer Feedback I am beyond delighted to see George back in the service department and was a bit taken back at how I missed his partnership, transparency, positive at More

by Lynda Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Lynda, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 09, 2019

Excellent My sales person, Tommy Pham, was very friendly and accommodating in getting the exact car I wanted. which meant searching other dealerships. Polite an More

by Popcorn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pham and Harvey Knell
Mar 15, 2019 -

DCH Tustin Acura responded

Hi Popcorn123, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

March 08, 2019

SERVICE WAS EXCELLENT. MY CAR WAS DONE ON TIME AND EVERYTHING WAS DONE TO MY SATISFACTION. THEY LISTENED TO MY CONCERNS AND HAVE ALL THE WORK DONE ON TIME AND WITHOUT ISSUE More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
Mar 15, 2019 -

DCH Tustin Acura responded

Hi JW, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager

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