
DCH Tustin Acura
Tustin, CA
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efficient Charlie was helpful by taking all my information by phone, having the car ready, and making the paperwork process very efficient. Car is beautiful and Charlie was helpful by taking all my information by phone, having the car ready, and making the paperwork process very efficient. Car is beautiful and sleek! More
Growing Happy Acura Customer My wife and I just finished leasing our 5th Acura vehicle with DCH Tustin Acura. I don't take writing this review lightly, seldom do I take the time t My wife and I just finished leasing our 5th Acura vehicle with DCH Tustin Acura. I don't take writing this review lightly, seldom do I take the time to do so. But my experience with the team at this dealership is deserving of one. Recently, Ken and Omar took great care of our situation and constant barrage of questions. I greatly appreciate their time and consideration as they balance the typical wife/husband variance in point of views. Still, with a smile and timely haste, they provide us with options and most important, their advice with what is the smartest choice to make given our always changing variables. Looking forward to this and many more leases to come in the future. Cheers. A very happy Acura customer. More
First use of drop off service; not disappointed Used the drop off service for the first time (where leave car after hours including keys). Loved how the car was already processed when I arrived the Used the drop off service for the first time (where leave car after hours including keys). Loved how the car was already processed when I arrived the next morning, having no wait. Richard greeted me immediately, kept me abreast on repairs (flat tire) and ease of processing out when done. Liked the fact the shuttle service driver popped into waiting room calling out for passengers. Been coming to DCH Tustin Acura service for years and never failed in providing good service. More
Kyle took great care of me and my MDX First time at this location after years at another local dealer. Kyle was professional and gave me a great price. Why was even more impressive was the First time at this location after years at another local dealer. Kyle was professional and gave me a great price. Why was even more impressive was the speed at which they finished my work. I was expecting a two to three hour wait and they were done in under 90 minutes including having my car cleaned. I was very happy with my experience. More
Great experience and was able to address any concerns related to my vehicle. The dealership was great at their follow through and wanted to ensure I had a experience and was able to address any concerns related to my vehicle. The dealership was great at their follow through and wanted to ensure I had a great experience. More
Good Business Was able to take the car home within a few hours. First time leasing an Accura MDX. Recommend this dealership over others. Had great experience. Was able to take the car home within a few hours. First time leasing an Accura MDX. Recommend this dealership over others. Had great experience. More
Great service What I like about their service department is I don’t get a laundry list of things to do. They only tell you about what needs to be done and why and d What I like about their service department is I don’t get a laundry list of things to do. They only tell you about what needs to be done and why and don’t try to up sell you on service. More
Customer Feedback I am beyond delighted to see George back in the service department and was a bit taken back at how I missed his partnership, transparency, positive at I am beyond delighted to see George back in the service department and was a bit taken back at how I missed his partnership, transparency, positive attitude. My experience with the Tustin service department has always been met with a white glove experience and something that I have valued. Loyal Customer, Lynda Nfuyen More
Excellent My sales person, Tommy Pham, was very friendly and accommodating in getting the exact car I wanted. which meant searching other dealerships. Polite an My sales person, Tommy Pham, was very friendly and accommodating in getting the exact car I wanted. which meant searching other dealerships. Polite and efficient. More
SERVICE WAS EXCELLENT. MY CAR WAS DONE ON TIME AND EVERYTHING WAS DONE TO MY SATISFACTION. THEY LISTENED TO MY CONCERNS AND HAVE ALL THE WORK DONE ON TIME AND WITHOUT ISSUE MY CAR WAS DONE ON TIME AND EVERYTHING WAS DONE TO MY SATISFACTION. THEY LISTENED TO MY CONCERNS AND HAVE ALL THE WORK DONE ON TIME AND WITHOUT ISSUES More