Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Tustin Acura
Tustin, CA
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 483 reviews
March 23, 2019
Chum Radradary was perfect. Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Chum was the perfect customer representative ... intelligent, helpful, friendly, sincere. Chum fits right in with all the great guys in the DCH Tustin Acura service department. More
by 2x6spds
Employees Worked With
Chum Radradary
March 23, 2019
Service Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. Bought the Acura at this dealer. Started to use this service center - found trustworthy and quality work. Over 160,000 miles now on my Acura. More
by Venture7
Employees Worked With
George Rodriguez
March 22, 2019
George is the MAN at DCH Tustin Acura I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a I was spoiled by Zimbrick Acura in Madison Wi. After moving to Irvine I discovered DCH Tustin Acura and its main asset, George Rodriguez. George is a consummate professional: honest, efficient, enthusiastic and energetic More
by JQA
Employees Worked With
George Rodriguez
March 20, 2019
Cristian Alvarez is the best! It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informat It is always such a pleasure to take my car to get serviced because Cristian Alvarez has the best customer service! He is very professional & informative, answered all my questions. Super friendly, thank you Cristian! More
by imorales
Employees Worked With
Cristian Alvarez
March 19, 2019
What a great experience! Service department is so friendly and helpful. Best experience I have had when compared to other dealerships/other brands in the past. Cristian Alvare Service department is so friendly and helpful. Best experience I have had when compared to other dealerships/other brands in the past. Cristian Alvarez is wonderful. I haven't used anyone else but I have no reason to. I'll keep going back to him. Got my second new Acura primary because of wonderful service by Cristian and and great service environment dealership provides More
by Angie
Employees Worked With
Cristian Alvarez
March 18, 2019
Oil change Christian the sales rep informed me about changing the differential fluid. Understood but I was going to go to an independent shop and have the serv Christian the sales rep informed me about changing the differential fluid. Understood but I was going to go to an independent shop and have the service done The dealership does an excellent job in inspecting the car tires etc. I was told it would take an hour and a half which it took 2.5 hours. The extra hour was because they wait an hour before they even put your car up in the service rack second there was a recall on a fuel injector or some sort so that had to be changed out More
by Sandy
Employees Worked With
Cristian Alvarez
March 17, 2019
Excellent service. As always. Kyle is knowledgeable and always very helpful. I never feel like I’m being oversold or for services not needed. Kyle is always good to hav As always. Kyle is knowledgeable and always very helpful. I never feel like I’m being oversold or for services not needed. Kyle is always good to have a discussion with on anything that can be deferred More
by Kurt
Employees Worked With
Kyle Herron
March 15, 2019
efficient Charlie was helpful by taking all my information by phone, having the car ready, and making the paperwork process very efficient. Car is beautiful and Charlie was helpful by taking all my information by phone, having the car ready, and making the paperwork process very efficient. Car is beautiful and sleek! More
by taews
Employees Worked With
Charlie Pham
March 15, 2019
Growing Happy Acura Customer My wife and I just finished leasing our 5th Acura vehicle with DCH Tustin Acura. I don't take writing this review lightly, seldom do I take the time t My wife and I just finished leasing our 5th Acura vehicle with DCH Tustin Acura. I don't take writing this review lightly, seldom do I take the time to do so. But my experience with the team at this dealership is deserving of one. Recently, Ken and Omar took great care of our situation and constant barrage of questions. I greatly appreciate their time and consideration as they balance the typical wife/husband variance in point of views. Still, with a smile and timely haste, they provide us with options and most important, their advice with what is the smartest choice to make given our always changing variables. Looking forward to this and many more leases to come in the future. Cheers. A very happy Acura customer. More
by elderjerezjr
Employees Worked With
Abdul Omar, Ken Nguyen
March 13, 2019
First use of drop off service; not disappointed Used the drop off service for the first time (where leave car after hours including keys). Loved how the car was already processed when I arrived the Used the drop off service for the first time (where leave car after hours including keys). Loved how the car was already processed when I arrived the next morning, having no wait. Richard greeted me immediately, kept me abreast on repairs (flat tire) and ease of processing out when done. Liked the fact the shuttle service driver popped into waiting room calling out for passengers. Been coming to DCH Tustin Acura service for years and never failed in providing good service. More
by Happy Acura Owner
Employees Worked With
Kyle Herron, George Rodriguez, Richard Neilson, Freddy Caraballo
