DCH Tustin Acura

Won't give me a loaner car Called today to make an appointment for regular scheduled maintenance and I'm having trouble with a slow leak in one of my tires that they failed to f Called today to make an appointment for regular scheduled maintenance and I'm having trouble with a slow leak in one of my tires that they failed to fix last time I was in. I was told that they do not offer loaner cars for regular maintenance since it normally only takes an 1.5 hours. I said I didn't have an 1.5 hours to sit and wait for the car and that last time it took over 4 hours. I was told that was the dealership policy and there's nothing they can do to help me. Oh well, I used to think DCH Acura cared about its customers. More

Great, smoot buying experience! Had a great experience with my new car lease. THey found the right vehicle, price was agreed on before coming to dealership, and the whole process was Had a great experience with my new car lease. THey found the right vehicle, price was agreed on before coming to dealership, and the whole process was completed in a a couple of hours! Knowledgeable sales staff too! More

It was my first car purchase and after doing tons of research with surrounding Acura dealers, DCH Tustin had the very best price that other dealers couldn't beat (believe me, I tried because Tustin is n research with surrounding Acura dealers, DCH Tustin had the very best price that other dealers couldn't beat (believe me, I tried because Tustin is not close to where I live). Even though they didn't have my color in stock when I went they found it for me and honored their price later that night. Sarun made the whole process painless and I know I saved a ton of money on a car that I totally love. More

I have never read so many excellent rated reviews from an auto retailer. I was born and resided in So.CA over 60 years. Have purchased / leased over 15 vehicles from different manufacturer dealers, includi auto retailer. I was born and resided in So.CA over 60 years. Have purchased / leased over 15 vehicles from different manufacturer dealers, including ACURA, TOYOTA, FORD, and GM vehicles. I own home/ leased in Eagle Glen community and bought second home in NC to be near my 82nd Airborne Div. son. Acura TL was most reliable and Fun to drive, but we gave it to our grand daughter when we relocated. I will come to purchase a certified MDX next year for my wife. Yes, I will fly from NC to buy from your dealership, not purchase in NC. It's obvious your owner, top management, managers have marketed and trained everyone there. Customers are the people who provide jobs to give us a reasonably comfortable life. There is enough stress to deal with without "dealer stress". THANK YOU FOR UNDERSTANDING BASIC PEOPLE NEEDS. VKM More

He was very nice. I told him what services (b1) I needed done for my car, checked me in & within an hour in a half, my car was done! done for my car, checked me in & within an hour in a half, my car was done! More

I've been taking my Acuras to Tustin Acura for service since 2006. Even though there are dealers closer to me now, I still go to Tustin Acura. They take great care of my car and they have a great service since 2006. Even though there are dealers closer to me now, I still go to Tustin Acura. They take great care of my car and they have a great staff. I never feel like I am being gouged on the cost of the repairs or they are trying to get me to pay for repairs that I don't need. Luckily, my Acura is very reliable and my visits are mainly regular service. I highly recommend Tustin Acura service. More