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DCH Tustin Acura
Tustin, CA
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 567 reviews
September 23, 2015
Would recommend DCH Acura @ Tustin to anyone Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice t Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice to purchase my new vehicle here. My husband and I came here on a Sunday and was helped by a friendly team. Kenny, Miguel, and Marwol (sorry! I may have mispelled her name) helped us with the process of purchasing our new vehicle and they're all very friendly. The great thing is - they aren't so pushy and mean like some other car dealers. Miguel was the sales manager and he wanted to make the car buying process easy and he definitely made that happened! Kenny is also so hilarious, personable, knowledgeable, and helpful! These guys really know how to take care of their customers and will do what they can to work with you. I can't wait to have my new vehicle serviced here and will write another review about my service experience. Thanks DCH Acura for making our car buying experience a pleasant one! =) More
by HY
Employees Worked With
Ken Nguyen, Miguel Jimenez
July 25, 2015
Fair Experience at Tustin Acura The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one p The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one presented. The buying process was long, which was expected, but was slightly frustrating, as pricing had changed last minute. The staff did end up honoring the previously discussed price (via email) but it was a long, tiring road. The car itself is wonderful and, as far as I can tell, the service team did a great job. More
by AAD4
Employees Worked With
Ken Nguyen, Alex Chung
July 25, 2015
Awesome sales and service! Our sales person Kenny was very knowledgable on the car set all things up for us just very helpful. Also George in service was very nice. Our sales person Kenny was very knowledgable on the car set all things up for us just very helpful. Also George in service was very nice. More
by Kelly
Employees Worked With
Kenny, George Rodriguez
July 23, 2015
Awesome service! I've been to a few acura dealers in southern California, but DCH Tustin acura has the best service team. Professional, friendly, prompt and knowled I've been to a few acura dealers in southern California, but DCH Tustin acura has the best service team. Professional, friendly, prompt and knowledgeable. You can't ask for more More
by Misstee
Employees Worked With
Kyle Herron
July 22, 2015
Professional Salesperson Entering the dealership and being greeted by a professional looking Salesperson. knowing his product from front to back and proud of what he was selli Entering the dealership and being greeted by a professional looking Salesperson. knowing his product from front to back and proud of what he was selling. More
by acura rdx
Employees Worked With
Abe Ahari, Steve Hahn
July 21, 2015
my new tlx DCH Acura Tustin has been wonderful helping me out with my new tlx. Hooman got me a great deal, and helped me throught everything. He is the best! DCH Acura Tustin has been wonderful helping me out with my new tlx. Hooman got me a great deal, and helped me throught everything. He is the best! More
by fmoats
Employees Worked With
hooman
February 22, 2015
Excellent Dealership I have been going to Tustin Acura since 2005 and will continue to do so. While the majority of my experience has been with Kyle Herron, Richard recen I have been going to Tustin Acura since 2005 and will continue to do so. While the majority of my experience has been with Kyle Herron, Richard recently helped me and I am pleased to compliment him as well. Honestly, the two occasions I was out if town and had no choice but to go to non-Tustin DCH businesses were disastrous. I have nothing but praise for the ENTIRE Service Department, including, of course, the behind-the-scence repair technicians who excel in their work. This is a dealership that takes pride in its reputation, from sales to service. I will be returning for my future purchase. More
by Pamela
Employees Worked With
Several others, whose names I did not write down., Kyle Herron
October 31, 2014
BEST PRICES, EXCELENT SERVICES FROM SALES, FINANCE & SERVICE This review is pertaining to my experiences from car buying to car services from Oct. 2013 up to Oct. 2014. I bought my 2014 RLX with advance package This review is pertaining to my experiences from car buying to car services from Oct. 2013 up to Oct. 2014. I bought my 2014 RLX with advance package from Sarun in Oct. 2013. that was the best car buying experience by far. Sarun is really patient and considerate. answered all of my questions and gave me the best price with the option I want, even found the car with the color I specified and delivered within a week, at no extra charges. Trust me when I said best deal I meant it, before I bought RLX, I made inquiries to all Acura dealers from Sand Diego county to Los Angeles County. I must also mention Steve the general manager and Steve at Finance are wonderful and flexible too, you can feel DCH Tustin really want to work with customers and is willing to do whatever they can to close the deal. After my RLX purchase, I also started to have my car service at DCH, they took care of my 2013 RDX as well as 2014 RLX, everyone I meet at service dept. was always friendly and ready to help. BIG THANK YOU to Kyle, Matt, George and Richard N.. I always told my friends to go to DCH Tustin Acura if they want to buy good cars with best deals and extraordinary service. Best regards, Angela Chern More
by angelachern
Employees Worked With
Steve Shirk, Kyle Herron, Steve Hahn, Sarun Pho, Matt Storm, George Rodriguez, Richard Neilson
September 22, 2014
MDX Service I had my 2005 MDX in for a major service, timing belt, water pump, 2 door actuators replaced and over all review of my SUV. George explained what I ne I had my 2005 MDX in for a major service, timing belt, water pump, 2 door actuators replaced and over all review of my SUV. George explained what I needed and any other concerns that I needed to know. The price was very fair for all the work needed. He gave me a loaner car as well. My MDX is running great with no issues. I want to thank George again for his attention to detail, having the car completed on time. George is the best and thats why I keep coming back to the Tustin Acura Service Department over the years for all my service work. Randy & Deborah Clow More
by rclow123
Employees Worked With
George Rodriguez
August 28, 2014
Keep up the good job Had great experience buying my car from DCH Tustin Acura. Sarun Pho introduced me to another sales person and it was a pleasure to work with him. Had great experience buying my car from DCH Tustin Acura. Sarun Pho introduced me to another sales person and it was a pleasure to work with him. More
by ghassem2005
Employees Worked With
Sarun Pho
