DCH Tustin Acura
Tustin, CA
Filter Reviews by Keyword
By Type
Showing 584 reviews
Good experience at DCH Tustin Acura I came in late on Friday before starting a busy Memorial weekend after receiving a better price offer through email from Patrick Brizuela. I decided t I came in late on Friday before starting a busy Memorial weekend after receiving a better price offer through email from Patrick Brizuela. I decided to buy the MDX from him because instead of haggling on his original offer, Patrick came back with a better price in the email. His knowledge of the car also made my decision easier. Highly recommend for anybody who wants to buy an Acura in OC. More
Outstanding Car Buying Experience I purchased my new Acura RDX from Ken Nguyen. He didn't pressure me, made me feel comfortable, and took the time to explain the all the fine points p I purchased my new Acura RDX from Ken Nguyen. He didn't pressure me, made me feel comfortable, and took the time to explain the all the fine points prior to my purchase. Ken demonstrated a high degree of knowledge and exceptional customer service in completing my transaction. The DCH Tustin staff was genuinely interested in providing the right vehicle, best price and most professional service. It's apparent that DCH Tustin has put together a great team that makes customers feel respected and valued. I had a great experience and I would highly recommend your dealership to my family and friends. Thanks again Ken Nguyen, Miguel Jimenez, Natalie, and Steve for the exceptional customer experience throughout the whole process! I love my new RDX!!! More
New car I leased a new ILX from Ken Nguyen. I was recommended by a friend from my work and he did not disappoint. I had a great experience and I would send my I leased a new ILX from Ken Nguyen. I was recommended by a friend from my work and he did not disappoint. I had a great experience and I would send my friends and family there and will go back when I am in need of a new vehicle. Thanks Ken! More
Great, smoot buying experience! Had a great experience with my new car lease. THey found the right vehicle, price was agreed on before coming to dealership, and the whole process was Had a great experience with my new car lease. THey found the right vehicle, price was agreed on before coming to dealership, and the whole process was completed in a a couple of hours! Knowledgeable sales staff too! More
It was my first car purchase and after doing tons of research with surrounding Acura dealers, DCH Tustin had the very best price that other dealers couldn't beat (believe me, I tried because Tustin is n research with surrounding Acura dealers, DCH Tustin had the very best price that other dealers couldn't beat (believe me, I tried because Tustin is not close to where I live). Even though they didn't have my color in stock when I went they found it for me and honored their price later that night. Sarun made the whole process painless and I know I saved a ton of money on a car that I totally love. More
I have never read so many excellent rated reviews from an auto retailer. I was born and resided in So.CA over 60 years. Have purchased / leased over 15 vehicles from different manufacturer dealers, includi auto retailer. I was born and resided in So.CA over 60 years. Have purchased / leased over 15 vehicles from different manufacturer dealers, including ACURA, TOYOTA, FORD, and GM vehicles. I own home/ leased in Eagle Glen community and bought second home in NC to be near my 82nd Airborne Div. son. Acura TL was most reliable and Fun to drive, but we gave it to our grand daughter when we relocated. I will come to purchase a certified MDX next year for my wife. Yes, I will fly from NC to buy from your dealership, not purchase in NC. It's obvious your owner, top management, managers have marketed and trained everyone there. Customers are the people who provide jobs to give us a reasonably comfortable life. There is enough stress to deal with without "dealer stress". THANK YOU FOR UNDERSTANDING BASIC PEOPLE NEEDS. VKM More
I've been taking my Acuras to Tustin Acura for service since 2006. Even though there are dealers closer to me now, I still go to Tustin Acura. They take great care of my car and they have a great service since 2006. Even though there are dealers closer to me now, I still go to Tustin Acura. They take great care of my car and they have a great staff. I never feel like I am being gouged on the cost of the repairs or they are trying to get me to pay for repairs that I don't need. Luckily, my Acura is very reliable and my visits are mainly regular service. I highly recommend Tustin Acura service. More
Service department at Tustin Acura is always great -- attentive, clear communications on service required, thorough, all-round pleasant. They have a nice work area with free Wi-Fi where I can get my work attentive, clear communications on service required, thorough, all-round pleasant. They have a nice work area with free Wi-Fi where I can get my work done while they get their work done. More
DCH Tustin Acura Service Manager Eric took care of an outstanding issue with dents and paint on a warranty issue timely and sent it to their bodyshop without any hassle and issues and provided me with a outstanding issue with dents and paint on a warranty issue timely and sent it to their bodyshop without any hassle and issues and provided me with a week of car loaner. No questions asked. Great profession and timely service. More


