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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,356 Reviews
Call Service Center (845) 288-1303

4,356 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 03, 2023

Has a very comfortable waiting area. Provided amenities are ample and much appreciated when waiting for repairs. Staff is friendly and accommodating. More

by JONBOGUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 02, 2023

Why am I forced to write words in a review? That is a silly requirement. :-) More

by DH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your 5-star rating for our team!

November 02, 2023

Was very helpful and did a outstanding job with my service They were very quick and the video about the service was excellent More

by RDNAVIN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 02, 2023

Everyone was so helpful. Excellent service. Very pleased with my purchase and my salesman Kurt. More

by RIVERDALEELCT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
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Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share the details about your car buying experience. We are so glad that Kurt was so helpful and you're pleased with everything.

November 02, 2023

They are very good and friendly. .I dont have to wait too much time.. Thank you More

by ALLFAYSAL852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
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Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience!

November 01, 2023

It is run efficiently. Liked the Lift Shuttle service. Car ready when promised. All good. More

by petersmith7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 01, 2023

Service is always excellent at DCH Wappingers I bought both my vehicles from them and will continue to give them my business, thanks Toyota. More

by CARBOWARROW308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 31, 2023

Certain Things Were Not Brought To My Attention When I Pick Up My Used Vehicle Including The Purchase Of My Trade In Vehicle More

by WMILLS5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Nov 02, 2023 -

WMILLS5 responded

A Week Later And Still Have Not Received Payment For The Vehicle That I Traded In.All Have Been Getting Is The Run Around.I Contacted A Kevin McCarthy And I Was Stone Walled.I’ll Never Deal With This Dealer Again

October 31, 2023

I have always had a great experience at DCH Toyota whether it be sales or service. I would highly recommend this dealship. More

by TENDERLOVE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ohare
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Nov 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

October 29, 2023

The service was prompt and thorough. Everyone was a pleasure to deal with. The video that was received was detailed and explained everything to me about the inspection. More

by Schmeiserjoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Oct 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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