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DCH Wappingers Falls Toyota - Service Center

4.7

803 Lifetime Service Reviews

1349 Route 9, Wappingers Falls, New York 12590

805 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 25, 2018

"efficient"

- prius owner

My experience at your service center was pleasant. Everyone was helpful and courteous. I waited in a very comfortable area and the service was quick. Thanks

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Recommend Dealer
Yes
Employees Worked With
Can't remember names
September 25, 2018

"EXCELLENT!"

- glgagne2

Just great folks working there always pleasant and understanding! Quick to accommodate us at all times. Most are happy and smiling when they great us. We have purchased and lease from DCH.

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Recommend Dealer
Yes
Employees Worked With
Michael Steinke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alexa Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Evin Calderon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Allison Croshier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Schaeffer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 24, 2018

"Slow for just 25000 mile checkup."

- Reliable

I was greeted by one team member saying someone from my team would help me then said oh she is not around. I guess i'll have to help you. I did not feel welcome but more of a bother. I did mention i had to get to a memorial service and she said we will see. Didn't happen. I went late, maybe i should have canceled.

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Recommend Dealer
Yes
Employees Worked With
I could not say. Did not see D. MEMANN ON LIST. THE GIRL WHO ASKED ME TO SIGN PAPERS WAS FRIENDLY.>
Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us a review! We appreciate your feedback.

September 24, 2018

"Excellent "

- MWAGS6

Great customer service great dealership everyone is very nice,would recommend this dealership to anyone who owns a Toyota.Dena Romando has always been very professional

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Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the great review! Dena will appreciate your kind words. Come back again soon!

September 24, 2018

"Wonderful service appointment !!"

- 2012 RAV-4

Easy drop-off and shuttle service to and from my fitness center. Many coupons and discounts off the bill. I also used the $60 cash back from a previous service.

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Recommend Dealer
Yes
Employees Worked With
Evin Calderon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We are also glad to know that you enjoyed our amenities. We look forward to servicing you again in the future!

September 24, 2018

"Great experience"

- eman0807

I gave a 5 star rating because of the great service dept and also sales in assisting me with an option on my car that I could not figure out. Went in and out within an hour in both areas very accomendating

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Recommend Dealer
Yes
Employees Worked With
Allison Croshier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Korwatch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the 5-star rating! We’re glad that you were pleased with our sales and our service department as well. We hope to see you again soon!

September 24, 2018

"Very satisfy"

- efoozz

My service rep was Kathleen and she was great on everything my truck needed I will come back here again because of her attitude and personality. She communicates very well with a customer and understandstood my budget. I would surely come back again thanxs to her and the tech that worked on my vehicle.

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Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for this wonderful review and your kind words about Kathleen! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

Sep 25, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for this wonderful review and your kind words about Kathleen! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

September 24, 2018

"Great staff"

- ebaecher

Great staff, great location, easy access, clean service area, recommend to everyone, Evin is top shelf, knowable, on time and courteous. I have been using DCH Toyota for over twenty five years.

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Recommend Dealer
Yes
Employees Worked With
Evin Calderon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 24, 2018

"Quick and professional "

- BDISTEF

I brought my car in for 10,000 mike service, and not only was my service writer considerate and knowledgeable, the whole process was quick and prompt.

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Recommend Dealer
Yes
Employees Worked With
Allison Croshier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are glad you had a great experience with our service department. We hope to help you again in the future.

September 21, 2018

"Wonderful"

- BOBKHIM

Everything went well! Excellent service!! We had oil change and yearly inspection. Allison was wonderful and explained clearly of what was needed. Best wishes and see you next service!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Allison Croshier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 24, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review! It is always a delight to hear about a customer's positive experience.

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