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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,473 Reviews

2,473 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 03, 2022

I originally submitted a 10 word paragraph praising the workers at Toyota Wappingers. As a result of the 15 word minimum, I was unable to submit my comments. Please change this field and do not limit it More

by SCHEPPERLY.ALETHEA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

Always good service. I feel safe in their hands. Work is done in a timely fashion. More

by ABBYBLUE4444
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2022

Fast service, professional care. Waited in comfortable lounge with excellent latte and coffee. Wished for cookies. More

by Professional ace231
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2022

I was waiting for someone to come over to me to ask if I needed help. I was there for at least 15 minutes until Joe came over to me asking if I needed help. I told him he was the first person that actuall More

by FRANCINE.FIZZINOGLIA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Joe went above and beyond to assist you and provide you with outstanding service. We look forward to working with you again in the future!

October 01, 2022

Thank you very much Kurt for helping with the car purchase! Great experience and a great car! More

by kristiliakul
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2022

The Service Technician listened attentively to my complaints and also explained details of what the car needed. The environment is very beautiful. More

by Shola
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

September 30, 2022

Professional Service and Great experience. Not waiting time to talk with the advisor. You get informed what is going on with your vehicle while they are inspecting for maintenance. ( They will More

by LEVI20MRV
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 30, 2022

I purchased our vehicle at this dealership. I am satisfied with their service and courtesy. I do not bring my vehicle there for any mechanical service since this dealership's cost to service a More

by 13013b
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Unknown. The Service rep that greeted us and handle our service was very good.
September 30, 2022

Super friendly and helpful with a complex situation the needed to be resolved to fix a mistake made by an independent repair shop. More

by jesseluninpack
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 29, 2022

The service center was clean. I was met with a gentleman which directed me to the service advisor. The advisor listened carefully to the issue and my concern. Unfortunately, the More

by baback.izadi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

baback.izadi responded

You can use mu statement

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