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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,726 Reviews

2,726 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 26, 2023

Always have a very good experience. Work done well on time and at a reasonable price More

by valvalentino777
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

DCH Wappingers Falls Toyota responded

It's really a pleasure to hear that you always have a very good experience and our work is done on time and reasonably priced, thanks!

January 26, 2023

I like my first visit to your dealership It was pleasant, people were professional ,friendly and helpful. I will be making it my main dealership to get my car serviced. This dealership came highly recommen More

by bellana8844
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 26, 2023 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that our team is very professional ,friendly and helpful. We're very glad to know that you'll be choosing us for your service needs and you're willing to recommend us so highly as well. Thanks!

January 25, 2023

Excellent Customer Service. The Employee were very caring. The service was very quick . The waiting area was clean. More

by dawn
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks. It's really great to hear that our service team was very caring and helpful as well.

January 25, 2023

amazing service! Super happy! Management is Great. my car is back up and running! great people! More

by CM33
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

DCH Wappingers Falls Toyota responded

It's so great to know that our team provided you with amazing service and our management team is wonderful as well. Thanks!

January 24, 2023

My car was serviced very well. The service dept was courteous and explained every detail. They tried to accommodate me in every way. I’m very grateful to them. Will come back again More

by Dianelivoti
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that our service team was very helpful and courteous as well as accommodating. Thanks and we'll look forward to helping you again with any future needs.

January 23, 2023

Never disappointed, always greeted with a smile and great staff every time I go , and always fast and professional service More

by Suitandtie24seven
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your 5-star rating, we're glad to hear that our team greeted you warmly and you appreciate our fast and professional service!

January 22, 2023

Efficient courteous competent Thank you Jason & I loved my technician video of my service. Brilliant 💡 idea My dad would’ve 😍 More

by SusieQ
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason the assistant service manager not sure w/o pic of his la
Jan 22, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your 5-star rating! It's really great to hear that Jason was helpful and you're pleased with the video as well.

January 22, 2023

Great, clean comfortable very comfortable was very satisfied. Will visit again. Have a good day More

by NANAB0H
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

DCH Wappingers Falls Toyota responded

It's great to hear that our team made sure you were comfortable and happy with everything, thanks!

January 22, 2023

Everything was fine. The staff addressed my concerns. I was not there for a long time. More

by RBFan2002
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

DCH Wappingers Falls Toyota responded

We're glad to know that our team was able to address your concerns and thanks for choosing DCH Wappingers Falls Toyota for your needs.

January 21, 2023

Great dealership always nice service people to deal with and take the time to take care of the customer More

by strwbs7
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

DCH Wappingers Falls Toyota responded

It's really nice to hear that our team has been very helpful with your needs and you're pleased with everything. Thanks!

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