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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,399 Reviews

4,399 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 01, 2019

Quick and efficient service Service was speedy and honest I have bought many vehicles here and continue to do service at this location. Offering a pickup and delivery would reall More

by gfpk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 04, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback and loyalty! We hope that you continue to choose us in the future.

January 01, 2019

Professional and courteous A big improvement over past management. Service (for old car) and sales (new) both top notch. Both Wadie in sales and Dena in service were a pleasur More

by nyclaimslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wadie Suleiman, Dena Ramondo
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

We appreciate your review, and are so glad that you have received fantastic service from us.

January 01, 2019

Service department Michael in service was just wonderful. I was using a cane and after my inspection was done he actually brought my paperwork to me so I didn’t have to More

by deena.plank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

We appreciate your positive feedback! We are glad that Michael made your service visit so smooth and easy!

January 01, 2019

20K service The service was quick and efficient. It completed earlier than I anticipated. It was therefore a very pleasant experience, is what I enjoy from a se More

by AMY.T.GOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review, Amy! We are happy to have exceeded your expectations!

December 31, 2018

Service Allison Croshier My Service Advisor Was Totally Awesome Thank You For Everything Would recommend You To Everyone She Is A Great Ascent To The Company More

by JOHNCROSHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

John, we always enjoy reading reviews like yours. Thank you for the kind words about Allison and your recommendation!

December 31, 2018

Polite but took forever Everything was fine. The person who checked me in was efficient, kind and helpful. The cashier was also efficient and polite. My simple complaint i More

by mmalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Crosbie
December 31, 2018

Tundra tune up gone wrong Got my 4.7 v8 serviced on my 2005 tundra in September of 2017. Timing belt, water pump and spark plugs all done plus a serpentine belt change. Since t More

by MARKMELVIN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dena Ramondo
December 29, 2018

Excellent service I will always take my car to DCH Wappingers Falls Toyota. The staff are friendly and I am rest assured that my car will be taken care of professionall More

by Tobias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

Tobias, we are so glad that you have been able to trust us with your car service! We strive to create excellent customer experiences and are so glad that we did so with you.

December 29, 2018

TIRE REPLACEMENT & ALLIGNMENT DCH TOYOTA Service Rep. Dana took the time to explain to me why she recommended changing my tires before onset of Winter. She even provided info on More

by SHAWAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Dena Ramondo
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review regarding your winter tire service! We are beyond proud to have earned your business over so many years!

December 28, 2018

Evin 5 star service Evin continues to give top notch service. I send anyone and everyone I know that lives in the area to Toyota. Not matter what the issue is with the ca More

by nick.hunter924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback, Nick! We’re so glad that you appreciated Evin as much as we do! We look forward to the next time we can be of service to you!

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