DCH Wappingers Falls Toyota - Service Center

DUAL SERVICE/SIENNA/RAV4 DCH TOYOTA LED BY GENERAL MANAGER LEE BURNS AND SERVICE MANAGER BEN CARLSON MAKE DEALING WITH DCH AN ABSOLUTE PLEASURE. I OWN THREE TOYOTA VEHICLES. I DCH TOYOTA LED BY GENERAL MANAGER LEE BURNS AND SERVICE MANAGER BEN CARLSON MAKE DEALING WITH DCH AN ABSOLUTE PLEASURE. I OWN THREE TOYOTA VEHICLES. I WILL CONTINUE TO BUY AND SERVICE MY VEHICLE AT DCH TOYOTA AS LONG AS THEY ARE STILL RUNNING THE DEALERSHIP More

Quick oil change I am a travelling sales person and put a lot of miles on my car. I always get it serviced at the dealership where I bought it just so its on record I am a travelling sales person and put a lot of miles on my car. I always get it serviced at the dealership where I bought it just so its on record in case there is an issue with the car. My local dealership is in Amherst, OH and I was in NJ on business when I realized it was due for an oil change. I stopped in without an appointment and they got me into the garage, oil changed, and on my way inside of an hour. Heck...their computer system was even down and they STILL got me covered! Great job! More

Knowledge-full My Sales Rep. thoroughly explained every little detail and I really appreciate it. He was very personable and I could tell that he really knows what h My Sales Rep. thoroughly explained every little detail and I really appreciate it. He was very personable and I could tell that he really knows what he's talking about. More

Follow up on car purchase Nathaniel Pickett, Robert Schaeffer were true to their commitment to me pertaining to replacing the 2 front tires in addition to including an alignmen Nathaniel Pickett, Robert Schaeffer were true to their commitment to me pertaining to replacing the 2 front tires in addition to including an alignment. DCH Toyota made buying a car hassle free. The After Market staff, Jaime especially, provided quality customer care. She made sure that I was informed every step of the way as to how my car was being serviced and I truly couldn't have asked for anything more. Thank you DCH Toyota for having the exceptional employees that are on your staff. More

15000 check up Excellent sales and service! Absolutely the best! I was in and out for service in an expeditious manner! No wait, no fuss! DCH Wappingers Falls Toyot Excellent sales and service! Absolutely the best! I was in and out for service in an expeditious manner! No wait, no fuss! DCH Wappingers Falls Toyota is the place to go for all of your vehicle needs! More

Friendly and through service experience My service adviser recorded and followed through on all my needs and offered valuable answers to all my questions. When my car was returned everything My service adviser recorded and followed through on all my needs and offered valuable answers to all my questions. When my car was returned everything I wanted completed was indicated in the bill and they applied coupons available to lower the cost of the work done without my prompting. More

GREAT SERVICE Thank You for TAKING CARE of CLOE COROLLA. She's almost 10 years young. Her bill of health is up to date. this summer she's been tested to her limit o Thank You for TAKING CARE of CLOE COROLLA. She's almost 10 years young. Her bill of health is up to date. this summer she's been tested to her limit of traveling short and long distance drive and so far she's doing GREAT!!! WINTER CHECKUP coming up in NOVEMBER. She will be turning a DECADE!!! I cannot believe her longevity. I have always been a HONDA LOVER BUT CLEO COROLLA has made her room in my HONDA HEART.... : )...THANK YOU!!! More

car repairs Alison from the service dept. was a very big help in helping me understand what was wrong with my vehicle and getting it fixed. She and the repair tea Alison from the service dept. was a very big help in helping me understand what was wrong with my vehicle and getting it fixed. She and the repair team did a good job More

Awesome Service Staff an service are excellent. Staff is caring and extremely friendly. Waiting time is reasonable and efficient. Waiting areas are clean and comforta Staff an service are excellent. Staff is caring and extremely friendly. Waiting time is reasonable and efficient. Waiting areas are clean and comfortable. Thank you. More

Friendly and Professional I called to have my airbags which were on recall fixed. They were able to accommodate me within the week, which I was impressed with. I walked in and I called to have my airbags which were on recall fixed. They were able to accommodate me within the week, which I was impressed with. I walked in and Kathy was incredibly helpful from the moment I sat down. Normally, I dread going into dealerships but this experience was hassle free and I felt like the needs I came in for were top priority, rather than trying to upsell me other services. They were even able to provide me a ride down the road, so I could get some of my errands done while waiting for my car and Chris who drove me was also friendly and professional. Based upon their level of service, I would definitely recommend this Toyota to others! More