DCH Wappingers Falls Toyota - Service Center

Excellent job at a good price! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! You can't tell it is a 15 year old car! Great job! More

Maintenance Service I had a 3:00 p.m. appointment and was out of there in less than 1 hour. Couldn't ask for better service than that! Toyota service people are pleasan I had a 3:00 p.m. appointment and was out of there in less than 1 hour. Couldn't ask for better service than that! Toyota service people are pleasant and take good care of their customers. So happy I bought my car here! Nereida Torres More

Recall rectification, inspection, oil change Service competently performed and projected write out was particularly helpful. A problem of a rodents nest in the headliner was diagnosed... the pr Service competently performed and projected write out was particularly helpful. A problem of a rodents nest in the headliner was diagnosed... the projected cost of $952.00 seams abnormally high... regrettably, I'm forced to get additional estimates. More

Not happy Last Wednesday, I made an appointment on line for an oil change. When I saw that I mistakenly made the appointment for Monday and not Tuesday, I trie Last Wednesday, I made an appointment on line for an oil change. When I saw that I mistakenly made the appointment for Monday and not Tuesday, I tried to change it, but could find no place on the website to do so. So I made an appointment for Tuesday, and then called the service office and asked that the Monday appointment be cancelled, but I wanted to keep the Tuesday one. I did not get the name of the person I spoke with, but he assured me that he would take care of it. When I arrived for my 1 o'clock appointment on Tuesday, Allison informed me that I had a Monday appointment and not a Tuesday one. She was kind and helpful and straightforward. She said that they were busy, but they will fit me in, it will only take a little longer than usual. Well, I didn't leave Toyota until 3:15. I sat for more than 2 hours for an oil change, brake inspection, tire rotation, and a repair of a small leak in a tire. Considering, it is a 45 minute drive to Wappingers for me, I feel that my day was wasted. I don't think Allison is to blame, but somebody screwed up, and I had to pay for it. More

25k service due. The service woman was very pleasant and accommodating and as always I was taken care of in a timely matter!Yes I would recommend your dealer ship The service woman was very pleasant and accommodating and as always I was taken care of in a timely matter!Yes I would recommend your dealer ship More

Road ready My point of contact was sharp, friendly and professional. She made sure I was road ready, inspected and well serviced. It was also helpful to have w My point of contact was sharp, friendly and professional. She made sure I was road ready, inspected and well serviced. It was also helpful to have wifi available. More

DCH does it again I recently went to DCH Toyota in Wappingers Falls for an inspection on my truck and I have to say everyone there is great. The work was done promptly, I recently went to DCH Toyota in Wappingers Falls for an inspection on my truck and I have to say everyone there is great. The work was done promptly, the waiting area was clean any questions that I had about a product or my vehicle was answered, if for some reason the person I asked did not have an answer he excused him self to get someone quickly to help me. Very professional and friendly people I highly recommend them More

Service was great employees are knowledgeable and know their business, the service was prompt and promised as described the facility is clean and the locati was great employees are knowledgeable and know their business, the service was prompt and promised as described the facility is clean and the location is great More

Great service Went in for an alignment and asked to use coupon from online, no problems. An hour or so later,, I was on my way. Very nice staff and nice waiting fac Went in for an alignment and asked to use coupon from online, no problems. An hour or so later,, I was on my way. Very nice staff and nice waiting facilities. More