DCH Wappingers Falls Toyota - Service Center

Friendly, prompt service!! My service associate Lindsey was cheerful and quick about getting our car into service. I had a deadline and, as promised, my car was ready on time. T My service associate Lindsey was cheerful and quick about getting our car into service. I had a deadline and, as promised, my car was ready on time. The waiting area is always clean and comfortable and with amenities like coffee, bagels and WiFi and T.V. , waiting for your vehicle isn’t an arduous experience. More

Not satisfies Made an appointment for and oil change at 1:15 PM so I dropped my car off at 1:00 PM. I was told it would take an hour tops. I showed up to pick up my Made an appointment for and oil change at 1:15 PM so I dropped my car off at 1:00 PM. I was told it would take an hour tops. I showed up to pick up my car at 2:45 but was told my car wasn’t ready. I finally got my car back around 3:45 PM. The service agent seemed annoyed that I asked why it took so lo g for a simple oil change. I won’t be bringing my car there again. More

Compressor was bad 3 times Allison was A+ had to take truck back 3 times no fault of mechanics, Allison was very helpful. I have been getting my oil changed outside of your Allison was A+ had to take truck back 3 times no fault of mechanics, Allison was very helpful. I have been getting my oil changed outside of your dealership,but I might come back to you so long I don't find my truck with oil on steering wheel on my seat, ( Evin was also very good . More

I am very pleased with the service at this dealship I bought my new Toyota Corolla S in 2014 from this dealership In the beginning the service was questionable I had a huge wait of 3 hours then within I bought my new Toyota Corolla S in 2014 from this dealership In the beginning the service was questionable I had a huge wait of 3 hours then within the first year I waited so long they forgot to bring my car in to get service however since the slow unorganized service there has been a trendmous improve I will go no where else therefore So far I am very pleased with the service who ever I speak to is warm and friendly and try their best to get my car in for service As for the parts department they have been very helpful and fair Overall I give this dealership a 4.5 rating out of 5 I would recommend this dealership to family and friends More

satisfactory Quick and courteous service as usual. I will return for service in the future. Coffee and Bagels were ok, took me a few tries to get on the wifi Quick and courteous service as usual. I will return for service in the future. Coffee and Bagels were ok, took me a few tries to get on the wifi More

Positive experience. Professional and courteous staff The dealer worked with my needs & budget. I feel that I got a good deal on an excellent car. They had what I was looking for in stock. So there's a The dealer worked with my needs & budget. I feel that I got a good deal on an excellent car. They had what I was looking for in stock. So there's a good selection of vehicles More

Excellent customer service. But pricey compared to others. I had to replace one tire on my corolla. DCH price was $251 which sounded high to me so I called Mavis, they put same exact tire on my corolla for $16 I had to replace one tire on my corolla. DCH price was $251 which sounded high to me so I called Mavis, they put same exact tire on my corolla for $161. More

Good experience I brought my car in for an oil change and inspection. I waited about an hour and a half but they were very busy. Good job. I brought my car in for an oil change and inspection. I waited about an hour and a half but they were very busy. Good job. More

25000 mile checkup Service was on time, answered questions helpfullyI asked when the next oil change was needed and the cost of it, completed work well within the expect Service was on time, answered questions helpfullyI asked when the next oil change was needed and the cost of it, completed work well within the expected time More