DCH Wappingers Falls Toyota - Service Center

2009 Tacoma Rusted Frame Replacement Based on Toyota's "Frame Replacement Recall", I bought my tuck in for a frame inspection. It was deemed safe to drive until a frame was ordered and r Based on Toyota's "Frame Replacement Recall", I bought my tuck in for a frame inspection. It was deemed safe to drive until a frame was ordered and received. This took about two months. The replacement work took 4 days during which time I was provided (at no cost to me) a 2017 4x4 Tacoma in excellent condition. Not a bad deal. Although my 2009 truck was now also in excellent condition with far more than the frame replaced I decided it was time to replace it with a new 2018 model. More

I can trust this place Kathleen is my contact there, and she understands my situation: a woman who doesn't know cars, but just needs to trust in your mechanics to tell me wh Kathleen is my contact there, and she understands my situation: a woman who doesn't know cars, but just needs to trust in your mechanics to tell me what I need without over-selling or over-charging me. More

Good Customer Service They treated me fair and was very helpful with giving me additional options. There is nothing more to say about my experience, it was very good. They treated me fair and was very helpful with giving me additional options. There is nothing more to say about my experience, it was very good. More

Great She was very nice. Said it would be a hour and it was less. And knew what she was talking about with the car. Very easy to deal with She was very nice. Said it would be a hour and it was less. And knew what she was talking about with the car. Very easy to deal with More

Service Got the 67000 thousand miles service done completed, however was disappointed because had to return on Saturday to get the service light off and the w Got the 67000 thousand miles service done completed, however was disappointed because had to return on Saturday to get the service light off and the window fluid was not fill. I also want to share at this time that it is very frustrating when you call to schedule your service appointment you are always ask what do you need done. I feel that is an unnecessary question when you only have had your car serviced in same location for the last two years. More

5K Oil change and rotate tires Dena was very kind and helpful! As it was my first visit, she walked me through the process. The service was excellent and they got me out of there i Dena was very kind and helpful! As it was my first visit, she walked me through the process. The service was excellent and they got me out of there in 1.5 hours. More

10K Check up This was a free 10K service. To be honest I would have preferred to have the oil (synthetic) changed at 5K miles for the first visit, but hopefully i This was a free 10K service. To be honest I would have preferred to have the oil (synthetic) changed at 5K miles for the first visit, but hopefully it will not affect the engines long term reliability. More

Excellent service that makes me continue to be a long time loyal Toyota customer. The people at this dealer make me feel important and cared about. I cannot se service that makes me continue to be a long time loyal Toyota customer. The people at this dealer make me feel important and cared about. I cannot see any reason to change More

Fantastic Excellent service that makes me continue to be a long time loyal Toyota customer. The people at this dealer make me feel important and cared about. Sa Excellent service that makes me continue to be a long time loyal Toyota customer. The people at this dealer make me feel important and cared about. Said it would be a hour and it was less. More