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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,385 Reviews

4,385 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 01, 2024

So helpful. I didn't have an appointment and they were able to take care of my car when they had downtime. I got my car back in less than two days and they even More

by Leblancmichellef
Recommend Dealer
Yes
Employees Worked With
Judy
Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

That's great to hear! It sounds like they really went above and beyond to accommodate us and provide thorough service for your car. Having the flexibility to fit you in without an appointment and then completing the work efficiently in less than two days is impressive. Plus, providing a proactive list of future maintenance needs shows they care about your vehicle's long-term health. Thanks for sharing your kind remarks!

April 01, 2024

Loosmane was great, he was very insightful and got us the best deal possible. He was amazing to work with More

by anthonygalella
Recommend Dealer
Yes
Employees Worked With
Loosmane
Apr 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Loosmane was so helpful during your visit!

March 31, 2024

Very efficient Very good and not too much of a wait Great wonderful excellent magnificent More

by williamclarke57
Recommend Dealer
Yes
Employees Worked With
M Maffucci
Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

March 31, 2024

Judy kept up to date with me on my vehicle and was very empathetic about the situation with my vehicle More

by tyravandyke
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 31, 2024 -

tyravandyke responded

Service advisors here always have great communication with me, they’re always friendly too!

Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 30, 2024

Awesome Lauren was great get me updated all the way I would recommend her with anybody else that I know that has a Toyota More

by kaz68
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Lauren was able to take care of your vehicle in a timely manner!

March 30, 2024

All good except took too long in my opinion Had my vehicle in for 15,000 mile service. More

by jdrockrohr
Recommend Dealer
Yes
Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. It is great to hear that your service experience was good and we'll share your comments with our management team.

March 30, 2024

Very helpful Let me know immediately about other problems and explained I well Very polite More

by ptoda
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 29, 2024

Front desk person is nice, but the technician did not really fix the problem or the original workmanship of the car is poor. The side guard of my brand new Toyota popped out. And the technician didn't re More

by CHOU.GEORGE
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We are eager to learn more about your needs and invite you to contact us at (845) 288-0892 for personalized assistance.

March 29, 2024

I am very happy with this car, and very happy with the service department. I'm especially glad that this visit took only 90 minutes. Last time, I think I was there for 3 hours. More

by LGWOOLEVER
Recommend Dealer
Yes
Employees Worked With
Matthew M
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 29, 2024

I made sure I arrived very early so I didn't have to wait too long. The waiting room was very comfortable! More

by MSTUSVICK
Recommend Dealer
Yes
Employees Worked With
Matthew Maffuci
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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