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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,385 Reviews
Call Service Center (845) 288-1303

4,385 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 25, 2024

Fit me in even though I didn't have an appointment. Service department is why I bought my car there More

by fishbob505
Recommend Dealer
Yes
Employees Worked With
Judy Deems ? Not sure
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Jul 06, 2024 -

DCH Wappingers Falls Toyota responded

That's fantastic customer service! It's great to hear that they were able to accommodate you even without an appointment. It really shows their commitment to customer satisfaction. If there's anything else we can assist you with or if you have more positive experiences to share about your dealership, please let us know.

March 25, 2024

Easy appointments, great service department Easy appointments, great service department and wait times are reasonable More

by nyyanksat0
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
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Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that scheduling appointments with us is convenient and that you had a great experience with our service department. We strive to keep wait times reasonable to ensure a smooth and efficient visit for our customers. If there's anything else we can assist you with, feel free to reach out. We look forward to serving you again!

March 25, 2024

Good They was great, they help me out with the car i am happy with it More

by SAMIISLAMCHOWDHURY
Recommend Dealer
Yes
Employees Worked With
Patrick and dalyen
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

That's wonderful to hear! It sounds like you had a positive experience with them. Enjoy your new car! If you have any more stories or details you'd like to share about your experience, we'd love to hear them.

March 25, 2024

Matthew was very helpful and knowledgeable Matthew informed me of other services I needed and why they were needed More

by SMITHPATRICIA910
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci and he was terrific
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Mar 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Matthew was so helpful and thanks for choosing our dealership for your service needs.

March 24, 2024

The service was short. I was informed of service details. The waiting room is very nice. More

by Graham694
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Mar 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 24, 2024

Excellent and very good service. My Rava 4,was taken good care of and the staffs were great. More

by IAWAKA2004
Recommend Dealer
Yes
Employees Worked With
Clerk
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We really appreciate your five-star rating for our service team!

March 24, 2024

I went to the express service and they helped me even without an appt. Fixed the problem. More

by jheck177
Recommend Dealer
Yes
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 24, 2024

Seamless experience from drop off to pick up. Prompt. Courteous. Efficient. Very good customer service More

by drcastello
Recommend Dealer
Yes
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 23, 2024

Efficient fast and professional The staff was pleasant and helpful. The wait time was shorter than expected More

by PZKZ
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 23, 2024

She was efficient, caring and listened. Job was done right. I asked for early and I got early More

by gban49
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Mar 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Judy was able to take care of your vehicle in a timely manner!

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