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DELLA Honda of Plattsburgh
Plattsburgh, NY
178 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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178 Reviews of DELLA Honda of Plattsburgh
November 27, 2021
Recently was in search of a new affordable SUV , stopped by a few dealers in Plattsburgh looking and found amazing service with Della Honda . Robert K was a big help in finding the perfect vehicle at the pe by a few dealers in Plattsburgh looking and found amazing service with Della Honda . Robert K was a big help in finding the perfect vehicle at the perfect price . Would 10/10 recommend Della and Robert . More
by Alexandra L
Employees Worked With
Robert K
November 16, 2021
I was looking for a specific car: Honda HRV for a some time. Once I contacted DELLA Honda in Plattsburgh I got great help and expertise from Rob. Rob was friendly and professional and walk me through the time. Once I contacted DELLA Honda in Plattsburgh I got great help and expertise from Rob. Rob was friendly and professional and walk me through the process. I appreciated his availability and responses to my concerns. These days I am enjoying my new car and nice memories from meeting such a carrying team of people at DELLA Honda. More
by Darina
Employees Worked With
Rob, Steve
October 30, 2021
Every person at the dealership was attentive and respectful. I HATE buying cars and I drive a lot, so I buy them often. This was the best experience I’ve had so far. I can’t rate the price because respectful. I HATE buying cars and I drive a lot, so I buy them often. This was the best experience I’ve had so far. I can’t rate the price because there aren’t many cars available to buy. More
by Caryhll09
Employees Worked With
Jesse
October 29, 2021
Rob was able to help me find a new and comfortable vehicle to replace the car I had been driving in almost no time at all. I came with a few very specific requests which he was able to accommodate see vehicle to replace the car I had been driving in almost no time at all. I came with a few very specific requests which he was able to accommodate seemingly effortlessly. Very laid back and personable; will definitely being doing business with him again in the future! More
by paige
Employees Worked With
Robert
August 05, 2021
Worked with Robert, Great time super helpful highly recommend! He was laid back, knowledgeable and willing to work with my family to get us into the right vehicle. 0 pressure, quick process. recommend! He was laid back, knowledgeable and willing to work with my family to get us into the right vehicle. 0 pressure, quick process. More
by Adam_Knef
Employees Worked With
Robert
July 04, 2021
Leisa Hamilton was great to work with!....known her for 26 years! I highly recommend doing business with her. Bought a 2021 Accord sport. Finished the deal in 2 hours! 26 years! I highly recommend doing business with her. Bought a 2021 Accord sport. Finished the deal in 2 hours! More
by nynova71
Employees Worked With
Leisa Hamilton
June 03, 2021
Had a great experience getting a new car. There was no pressure and it was very relaxed. I found the sales person to be very knowledgeable. Everything was quick and easy and I am happy with my car. I woul pressure and it was very relaxed. I found the sales person to be very knowledgeable. Everything was quick and easy and I am happy with my car. I would recommend. More
by kjdavison82
Employees Worked With
Rob Kerner
January 02, 2021
Went to the dealership to check out vehicles and left with a 2020 Sienna leftover. Chris was the salesman he was courteous and professional. Was very helpful throughout the process. I also want to thank with a 2020 Sienna leftover. Chris was the salesman he was courteous and professional. Was very helpful throughout the process. I also want to thank Todd the service manager for having the add ons installed in a timely manner before we left with the vehicle. Our experience was great! More
by bperyer
Employees Worked With
Chris,Todd
January 17, 2020
I shoul say first that I have been using this dealership for about 15 years. Have bought and had serviced all my cars here. I am not sure if I want to trust them anymore. Brought my SUV in for the requested for about 15 years. Have bought and had serviced all my cars here. I am not sure if I want to trust them anymore. Brought my SUV in for the requested battery change. Was told to wait 45 min. Later was told that the problem was not in the battery but that the "alternator had suddenly died". The car had less than 30K miles. The receptionist assured me that the mechanic knew well what he was doing. Since the car was "pronounced" not being able to start anymore (that's after it had gotten into the capable hands of the mechanic" I was given no other option but to have the alternator replaced. After the market part was about 250 and twice as much the one that was of Honda. Again, the mechanic would recommend "the more expensive one". The car was to be left in the garage for the overnight. Yes, I had to walk 2 miles home. Few hours later the receptionist called and cheerfully declared "a mistake took place" and the alternator was alive once again. So, instead of paying about 800$ (cost of the battery included) I only had to pay 180 or so. That has made my day. I had to walk back 2 miles. I tried to get some explanation about how they do their diagnostics and the same receptionist seemed to be clueless...Asked if the manager would be able to clear up my concerns, but was told that the manager was gone for the day. Told that story at work and made people laugh. However, it turned out that at least two coworkers have their own stories about the service at this place that made them to want never come back. Which I was suggested and begin to think about. Since I have filled out the review of my experience being e-mailed to me later, probably a week later someone (the manager??) had finally replied asking one question: "what was the location where my service was done?" !!!!!!!!??? I sent back my reply: "Plattsburgh". So far no response. Consumers, beware! More
by Honda Pilot 2011
Employees Worked With
The mechanic's initials I was given TJ
