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Dahl Hyundai Mazda Subaru

La Crosse, WI

4.7
1,240 Reviews

712 4th St S

La Crosse, WI

54601

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Showing 1,240 reviews

April 23, 2018

Awesome!!! Great service! Easy to understand, everyone explained everything so well. This was my first time buying a car and it was such a great experience. Gene More

by Kfrahmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Arentz
Apr 24, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you so much for choosing Dahl for your first vehicle purchase! Stop and see us if you ever have any questions.

April 17, 2018

Finally Found My Car Thanks to Alex and Cherish I was able to purchase the car I have been waiting a long time for. YOU GUYS ROCK! Thanks Alex and Cherish! More

by rjljr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherish is missing and she did a lot of work., Alex Absalon
Apr 19, 2018 -

Dahl Hyundai Mazda Subaru responded

Finding the right Subaru is worth the wait! Thank you so much for working with our team to make it happen...be sure to stop by anytime if you ever have any questions!!

April 16, 2018

Professional, efficient purchase experience Our interactions with Alex and his colleagues at Dahl were professionally handled and efficiently conducted. Within days of our first contact (VIP sta More

by TimAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton Baker, Alex Absalon, Tony Benson
Apr 17, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you for choosing Dahl Subaru for your vehicle needs! Our team strives to be efficient and professional with every guest we meet. Be sure to let us know if we can be of any assistance in the future. Enjoy your Forester!!!

April 14, 2018

A wonderful experience Had a wonderful experience with Gene and the rest of the sales team at Dahl. Very informative and friendly. I would recommend everyone to purchase the More

by Tecknological
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Arentz
Apr 16, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you for taking the time to submit a review for Gene and the sales team! We sincerely appreciate your business and the 5 Star review!!

April 11, 2018

Great Salespeople/vehicles We keep going back to Dahl Subaru because of the excellent sales people. Ken Hauser does a fantastic job and will do his best to get you a great car More

by Di B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton Baker, Ken Hauser, Tony Benson, Steve Schroeder
Apr 16, 2018 -

Dahl Hyundai Mazda Subaru responded

Teamwork is what it's all about here at Dahl Subaru! Thank you so much for noticing this and including it in your review. We all work together to keep people moving!!

April 11, 2018

STAY AWAY! Purchased a used Vehicle on Monday. Drove the car home and realized I was sold a vehicle without floor mats. Radio does not work and there are alrea More

by Lemon2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene Arentz
Apr 26, 2018 -

Dahl Hyundai Mazda Subaru responded

Here are Dahl we strive for complete guest satisfaction and take these concerns very seriously. With all vehicles transactions we make no promises to a guest without putting it in writing. The specific vehicle this guest purchased came from the factory without floor mats. They were an optional accessory. We did not charge the guest for floor mats, nor were floor mats talked about during the purchase so none were given for free the guest. When you notified us with your concerns we quickly offered to assist, whether that was to schedule the vehicle for service or if you so chose to return it under our return policy. The additional $1000 cost that was stated to return it was the aftermarket accessories the customer had installed that could not be removed to the vehicle. We do apologize for any inconvenience this has caused. And we still are willing to assist with the issues discussed in this review.

Apr 26, 2018 -

Lemon2015 responded

Unbelievable response. In writing I have emails with a Gene apologizing and saying he ordered mats for me right away after I noticed they did not have any. However, again in writing. Gene states “After your negative review we have decided to cancel the order of your floor mats.” Be careful of writing your honest review to soon or you may not get what you are promised. As far as the “after market” add on that I was going to be charged over 1,000 dollars to return my vehicle with the 3 day no hassle return policy. (Which is a scam!!) Never was it mentioned to me that if I had this service done it would cancel out the 3 day return policy. This is how they hook you. They get you to add on the wax and then you are unable to cancel after 3 days without paying over 1,000. It is a hard sell and now I see why. I have shed light on this horrible customer service experience and am being penalized for my prior review by not getting floor mats they even ordered for me. They were obviously taken out when they put on the fancy and expensive wax and not put back. Writing that the floor mats where not included is a joke. It shows what type of dealership Dahl is. One that would rather save the $50.00 in floor mats than give the customer floor mats in there $19,000 car purchase. I wish I could change my response to zero stars. Horrible experience, Stay Away!

April 10, 2018

Wonderful place, wonderful people! Alex and Tony made what could have been an awful experience definitely a delightful one! Every staff member we worked with was positive and helpful. More

by Tgbrown07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Absalon, Tony Benson
Apr 16, 2018 -

Dahl Hyundai Mazda Subaru responded

We are all so happy that you were able to get a new Subaru! Alex, Tony, and our entire crew are always ready to delight our guests! Stop by and visit any time.

April 06, 2018

Outstanding Service Again Purchased another vehicle thanks to Gene Arentz. Outstanding service and support. Have dealt with Gene on several purchases and have always been tre More

by jpmason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Arentz, Ashley Dissmore
Apr 16, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you for the review! Gene is always paying attention to our inventory so that we can help our guests find just the right vehicle. So happy that he found one for you! Let us know if we can help with anything in the future!

April 05, 2018

Best service! Gene made my visit so simple and offered me vehicles that suited my needs. The entire process was so painless. I felt like a valued customer through t More

by ER82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Arentz
Apr 16, 2018 -

Dahl Hyundai Mazda Subaru responded

You can rest assured that you were "valued" through the entire process! No one is more important than our guests at Dahl. Stop by and see us anytime!!

April 04, 2018

Amazing buy! I had an amazing experience today at Dahl! Geno and cherish were so helpful and I couldn’t have asked for better service! They helped me with everyth More

by Jennaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish lohmiller, Gene Arentz
Apr 05, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you so much for the recommendation and the 5 Star review!! We are so pleased that Geno and Cherish were able to help you with you vehicle needs. Let us know if we can assist you with anything in the future!!

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