
Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Staff is very friendly and professional, however the communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicl communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicle back and it wasn’t ready. I had requested a follow up before any work was started, but instead had to chase for two days only to find out they had started repairs without contacting me on the day I needed my vehicle. More
Dallas Dodge has taken care of us since we’ve purchased our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all our concerns. More
I pulled in, was greeted, and listened to about my issue of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. N of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. Near about exactly noon I received a phone call with the issue and an explanation of how long it would take to resolve. They said they would call back around 3 when the car was ready for pick up and called promptly at 3 and scheduled a Lyft back to get my car. Not only did they solve my issue of my car overheating but they also were able to change my oil in a timely manner for a decent price! They were considerate and courteous and extremely professional. I will definitely be going back if I have any other issues or need an oil change! More
It took them double the time I was told it would take. I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and placed halfway down again where I specifically said not to place the sticker. More