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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.1
403 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 403 reviews

April 23, 2022

They are the slowest dealership ever. When I originally bought the car, they lost the keys and I had to leave and come back. Then they lost the key to my tire locks and almost tried to ma More

by AB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Apr 27, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the difficulties you have experienced during your visits. I would like an opportunity to address your concerns and to earn your business, please contact me at 214-319-1292 I look forward to speaking with you. Derek Johnson Service Manager

April 22, 2022

Excellent customer service from Johnny in the service department! He made everything smooth and easy. More

by bbean28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Chappa
Apr 26, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words for Johnny, we appreciate it! We are very happy to hear that we were able to provide you with smooth service visit!

April 04, 2022

They had the Jeep I wanted on the lot. Came in pre-approved, got good trade in value. Easy day. More

by Cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Giraffe
Apr 11, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations, we hope you loved your new Jeep for years to come!

March 23, 2022

We had a fantastic experience purchasing a New 2022 Jeep Wrangler. Our sales team member Melvin made the transition from our old Wrangler to the all new Wrangler quickly and smoothly. Also Todd and Chris an More

by Airborne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin
Mar 28, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words for Melvin! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

March 21, 2022

A dealership that has always gone above and beyond for me. Have been a customer fir 10 years, and will be a customer for life More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentine Daniels
Mar 22, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 02, 2022

Great service and my advisor make sure that I was aware of the status of my vehicle. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pecor
Mar 07, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you Joe for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

February 22, 2022

Literally some of the worst customer service I've ever dealt with. Simply trying to get a new key for my vehicle and nobody seems to be able to help and the people in the service dept are very rude. He pu More

by Dissatisfied Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple in service
Feb 28, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 214-319-1407. I look forward to speaking with you. Chris Hogan General Manager

February 17, 2022

Top notch! After leaving a local dealership were we received no assistance at all, we decided to try Dallas Dodge, and we are so thankful we did. We arrived 5 More

by rlhicks70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stevenson
Feb 21, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

February 11, 2022

Excellent customer service,respecfull,great service and really good time,good quality parts,and people with great experiance More

by edhernandez007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 15, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Feb 15, 2022 -

edhernandez007 responded

Your very welcome

February 10, 2022

I went to get an oil change and the service advisor Ronnie was very helpful and courteous. My # 1 place to my car checked. More

by Collins.yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
Feb 11, 2022 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words for our staff, we appreciate it!

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