Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Very professional sales personal and answered all questions and helpful when purchasing a car will recommend to other customers looking to purchase a new vehicle questions and helpful when purchasing a car will recommend to other customers looking to purchase a new vehicle More
I purchased my vehicle at this dealership. I often receive my routine services at this location as well. I have never had an issue. Customer service has always been really good. They have upda I often receive my routine services at this location as well. I have never had an issue. Customer service has always been really good. They have updated parts of the property and it looks very nice. I will continue to be a customer here at Dallas Dodge CJR. More
Isaiah wills, the service consultant was great. The direct mailer sent to me in the mail offered Diesel oil change, up to 15 qts. For 89.00 it did not state ecodiesel we're excluded! So when checki The direct mailer sent to me in the mail offered Diesel oil change, up to 15 qts. For 89.00 it did not state ecodiesel we're excluded! So when checking out it cost me $160.00 I have tried 6-7 times to purchase a new truck, but can never get a deal done with them. I have bought 6 rams throughout the years from other dealers in the Dallas area. I like straight up deals, no games. More
The entire staff was very helpful and provided excellent service!! I would recommend this dealership to anyone in the market for purchasing a new vehicle. service!! I would recommend this dealership to anyone in the market for purchasing a new vehicle. More
My experience was horrible. I have a brand new vehicle and brought it in to get start /stop function working as I tried to utilize it for the first time. I brought my vehicle i I have a brand new vehicle and brought it in to get start /stop function working as I tried to utilize it for the first time. I brought my vehicle in on a Friday 12-29-23 morning at 7:30 AM. I was told they would have my vehicle for majority of the day and then I would receive a call. I never received a call. I went to check on my vehicle around 4:30 Pm .I then was informed they would need to keep it until the next day around 12 noon, which was on a Saturday 12-30-23 because they haven’t figured out why it wouldn’t work. On 12-30-23 after having lunch I realize that I had not received a call even though I had text the phone number that was given to me to check on the vehicle. I never received a message back when I went to check on my vehicle again I was told they do not know what is going on with the vehicle and drove it 39 min but start/stop function is still not working stated they could keep it until Tuesday? If not, I can take it and bring it back Tuesday since they were closed Sunday 12-31 and Monday 1-1-24 for the holiday . My vehicle was picked up. It is never been fixed and now the button is not working at ALL this is a brand new vehicle brought with zero miles 2023 jeep Cherokee. I am extremely unhappy with level of service and would not recommend this place to anyone as I am driving a brand new vehicle with one of the functions I would like to use have been broken by one of YOUR employees. I will definitely be reaching out to corporate about this matter. This is not acceptable!!!! More
This dealership is so next level. Instead of me waiting a while they offered me a lyft. Never have I ever experienced this level of great customer service at a dealership. Robert help Instead of me waiting a while they offered me a lyft. Never have I ever experienced this level of great customer service at a dealership. Robert helped me and got me the lyft which was free. Overall the best place to go to get your car serviced. More
I was very Disappointed in service I drove my truck in Deal an had to get a Toe Truck get from dealer very Disappointed in the service at Dodge an jeep dealer Deal an had to get a Toe Truck get from dealer very Disappointed in the service at Dodge an jeep dealer More

