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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.1
397 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 397 reviews

May 18, 2011

As long as the manager who runs the service department it is in charge of it this dealership can never be a Five Stare dealership in my opinion. He exemplifies the worst in customer service and satisfaction, More

by DRinTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Jackson, service dpt manager
Jun 11, 2013 -

Dallas Dodge Chrysler Jeep RAM responded

We sincerely apologize for your experiences in our service department. We truly want you to enjoy your car and the services we provide. If there is anything we can do to ensure this, please let us know.

August 25, 2010

RICK L. SOLD ME THE CAR AND THE SALES MANANGER MIKE WORKED WITH RICK TO GET THE OPTIONS I WANTED ON A AUTO. THE FIRST CAR WAS READY FOR DELIVERY WHEN I DECOVERED THAT IT DID NOT HAVE TWO OPTIONS I WANT More

by betty maier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICK LIEBERANECHT, DUSTIN QUINNETT & MIKE BELL
May 13, 2010

Michael Quinnie is Great! He made the buying experience fun with his great sense of humor. The dealership is huge and has been kept in top shape. My wife and I have had our previous vehicles serviced the More

by stephens501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinnie
May 13, 2010

I bought my truck in 2004 at Dallas Dodge and have been taking my truck to the service department since then. The waiting area is always nice and clean or if you need a ride home or to work they can take c More

by zaraide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Boles
May 10, 2010

wonderful experience with friendly and knowledgeable staff. I will definitely come back for my next jeep. I was just driving along and saw your dealership and was immediately drawn it. the atmosphere More

by tgrubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
May 06, 2010

I was pleased with the friendliness,quality of work, ant he fact that my vehicle was serviced quicly. I went in to have my oil changed and tires rotated, Before any additional work was done, the service sp More

by John R. Williamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Deluna
April 29, 2010

This was my first experience at Dallas Dodge and I was thoroughly impressed ....from the moment I walked on the lot, I was greeted. They totally explained everything carefully to me about what my car nee More

by alicel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
April 20, 2010

I went in to get routine maintnance done on my jeep. I am always greeted when i drive up by a service rep. I usually go through Bill Marshall but even the few times he has not been there the other reps are v More

by Btip11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Marshall
April 20, 2010

When getting my car serviced Jeff has always been terrific. He recommends valuable things to be done and is very competitive with oil changes and tires. I have always had great luck with servicing More

by wcrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Renfro
April 10, 2010

The reason I started going to Dallas Dodge was not to buy a vehicle, you can do that anywhere. Dallas Dodge is known for the Service Department. Their staff is top notch and friendly. Being a woman, I ha More

by mc2882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty
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