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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.1
408 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 408 reviews

March 15, 2024

Craig is awesome! Got me in and out same day. Highly recommend Dallas Dodge Service Dept! More

by BusyBee2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

We have now bought 4 vehicles from this dealership. Great service every time! Will be back. More

by Gary Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McLaughlin
Mar 16, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! We're delighted to hear that you have had great service every time at Dallas Dodge Chrysler Jeep Ram and that you plan to return. We appreciate your loyalty and trust in our dealership. We look forward to serving you again!

March 14, 2024

Staff is very friendly and professional, however the communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicl More

by Scortez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Mar 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson Service Director dejohnson@dallasdodge.net

March 11, 2024

Dallas Dodge has taken care of us since we’ve purchased our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all More

by Orosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
Mar 14, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're thrilled to hear that you've had such a positive experience with Dallas Dodge Chrysler Jeep Ram, both in the showroom and the service department! Providing courteous and accommodating service is a top priority for us, and we're glad to hear that we've been able to assist with all your concerns. Thank you for trusting us with your vehicle needs, and please don't hesitate to reach out if there's anything else we can do for you in the future. We look forward to continuing to serve you!

March 08, 2024

Only battery change of my vehicle took more than three days. No communication with customer. Go another service. More

by osman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig
Mar 28, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

March 07, 2024

I pulled in, was greeted, and listened to about my issue of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. N More

by sowens8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sosa
Mar 13, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience! It's wonderful to hear that you had a great interaction with the staff when you brought your car in for an issue with overheating. The prompt and efficient service, along with the clear communication about the diagnosis and resolution, is certainly commendable. Additionally, it's great that we were able to address your oil change needs in a timely manner at a reasonable price. We're glad to hear about the considerate, courteous, and professional service you received. Safe and happy driving!

March 05, 2024

The service guys are really nice and very helpful. They will work with you to get what needs to be done More

by LAYTONA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Giron
Mar 08, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're thrilled to hear that our service team was able to provide helpful assistance. Our goal is to work with our customers to ensure their needs are met and that they have a positive experience. We appreciate your kind words and your business. Looking forward to serving you again in the future!

March 04, 2024

The place was great The Advisor Ronnie was a good Person help me alot thank u More

by Sorianooscar234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 08, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're delighted to hear that you had a great experience and that Ronnie, your advisor, was helpful. Thank you for choosing us, and we're here to assist you with any future automotive needs. Safe travels!

March 04, 2024

It took them double the time I was told it would take. I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and More

by jesselopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charrel
Mar 27, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 28, 2024

Ashley was an amazing person to work with she help us out alot. Best of all Bilingual speaking. More

by Mayra R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 02, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

It's wonderful to hear that Ashley was amazing to work with and provided assistance, especially considering her bilingual skills. Clear communication in multiple languages is a valuable asset for customer service. Thank you for choosing us, and we're glad Ashley could help! Safe and enjoyable driving!

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