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Dallas Lease Returns
Dallas, TX
7,872 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,872 reviews
May 07, 2024
It was very easy to navigate. We got here with out an appointment the receptionist was nice and friendly. She got someone to help us right away. We found the SUV we wanted and Tor We got here with out an appointment the receptionist was nice and friendly. She got someone to help us right away. We found the SUV we wanted and Toronto helped get us out of here happy new customers of Dallas Lease Returns. More
by wseehagen01
Employees Worked With
Toronto Harrison
May 07, 2024
Anthony is the person you need to get with if you are looking for a car. He was great from start to finish. He helped in every way possible to get what we were looking for. Made the process as smooth as looking for a car. He was great from start to finish. He helped in every way possible to get what we were looking for. Made the process as smooth as possible. If we could give him 10 stars ⭐️ we would. He deserves it for all he did during our buying process. More
by christian122204
Employees Worked With
May 06, 2024
Buying a car here is a far less stressful experience than anywhere else. I would recommend them to anyone. anywhere else. I would recommend them to anyone. More
by Naomigons83
May 05, 2024
This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six months to get one. No problem. A couple of days later I was told, "You need to have that car now if you want us to hire you." So, I knew DLR was the only place that could help us. We did not have much for Kerron to work with. I was expecting to get laughed out the building or drive off in an Carrolla with door missing and a dog living in it. This job offer was going to be the tide that lifted our boats, but we had to sail without the water. Kerron got us rolling in a beautiful Jeep Cherokee. Looking good and the stress gone and the problem solved. Did I mention is was only a few hours start to finish. I have spent literally all day at a dealership before. Not here. I can't thank Kerron and Don up there enough. They know our family, my wife our 4 kids and they took better care of us than family or friends could have. They knew we were in a tight spot and did everything they could to take us to our better days. I told my employer I got the car now let's go with the job. My boss said "Man, you take care of your business." I'm proud to say I do, and so do the folks at Dallas Lease Returns. Five stars is not enough. More
by Khris
May 05, 2024
We had an awesome experience! The process was smooth and easy! We definitely give a 5 star review! The process was smooth and easy! We definitely give a 5 star review! More
by Temperance
May 04, 2024
Kayla was absolutely BEYOND WONDERFUL from the first time we spoke all the way through delivery and after receiving my vehicle!!! Her customer service is EXEMPLARY and I HIGHLY recommend her and Dallas Lease we spoke all the way through delivery and after receiving my vehicle!!! Her customer service is EXEMPLARY and I HIGHLY recommend her and Dallas Lease Returns for your next vehicle purchase!! We will be repeat customers for sure even though we live on the West Coast!!! Great job Kayla!!!! Thank you for everything and I LOVE my car!!! More
by msbmabrahams
Employees Worked With
Kayla Bunch
May 04, 2024
Eric Taylor made the buying process simple and painless. 100% would recommend Dallas Lease Returns to anyone and everyone! Very pleased. 100% would recommend Dallas Lease Returns to anyone and everyone! Very pleased. More
by cnrcontracting
Employees Worked With
May 04, 2024
Excellent dealership. My salesman, Richard Bell, went above and beyond to ensure my car buying process went smooth. He is knowledgeable and very professional. If you are My salesman, Richard Bell, went above and beyond to ensure my car buying process went smooth. He is knowledgeable and very professional. If you are looking to purchase, contact him. More
by Michelle
Employees Worked With
May 02, 2024
Outstanding service! Kerron was attentive, professional and helpful, making my experience exceptional. Thank you again Kerron was attentive, professional and helpful, making my experience exceptional. Thank you again More
by Tdorrough0910
Employees Worked With
