Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
356 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 1 mo

Industry Experience

28 yrs, 5 mos

Employee Video

4.9

356 Reviews

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356 Reviews of Kris Gaerlan

April 29, 2026

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Employee Rating

Brandon has an Excellent customer service, prompt response and very helpful in the overall all process !! More

by Daniel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Brandon De Soto

Apr 29, 2026

Dallas Lease Returns responded

We’re glad Brandon’s prompt responses and helpful support made your Lexus purchase smooth. Thank you for the five-star rating and for choosing us for your Lexus.

April 16, 2026

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Top notch service. Roll out the red carpet for you and doesn’t even feel like you’re buying a car. Feels like a friendly transaction meant to bring excitement to all! More

by tayloralthausen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 16, 2026

Dallas Lease Returns responded

It’s fantastic to hear that purchasing your Ford F-150 felt more like a celebration than a typical transaction. We’re delighted our team made the process so welcoming and exciting. Enjoy your new truck.

April 07, 2026

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I recently purchased a truck from Edgar Silva, and I can’t recommend him highly enough. From the first conversation, he was open, honest, and completely straightforward about every detail. There were no More

by Cam
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva

Apr 07, 2026

Dallas Lease Returns responded

Edgar and our team are thrilled to hear about your smooth experience purchasing your used Ford F-150 Lightning. We’re glad our straightforward, no-hassle approach met your expectations. Thank you for recommending us, and we look forward to serving you again.

April 05, 2026

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Blanca did a great job understanding my needs searching for the right vehicle, making the closed process easy and doing all the things post sale that she promised to do More

by Dwm051851
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Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Apr 06, 2026

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

April 03, 2026

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Edgar was a pleasure to work with and was a great communicator beforehand and in person at the dealership. Buy my Jeep Wrangler was super smooth. More

by Bennett 63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva

Apr 03, 2026

Dallas Lease Returns responded

Your kind words about Edgar’s communication mean a lot, and we’re glad that purchasing your Jeep went smoothly. Feel free to reach out if you need any assistance in the future. Enjoy every mile in your new ride.

April 01, 2026

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From the minute I parked to go inside I was greeted with the friendliest employees. The courtesy and attention my specific needs exceeded my expectations. I worked with Robert who listened and answered al More

by tclark224
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

Apr 01, 2026

Dallas Lease Returns responded

How wonderful to hear our team greeted you warmly and that Robert provided attentive support as you explored our Toyota lineup. We’re glad you found the space comfortable for viewing and appreciate your recommendation. We look forward to helping you again with your next used Toyota purchase.

March 11, 2026

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From the moment I received my first response from Robert Yousef, regarding vehicle availability, until the time I purchased that vehicle, everyone and every process was professional and efficient. This was More

by nyles
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Recommend Dealer
Yes
Mar 11, 2026

Dallas Lease Returns responded

It’s great to hear Robert along with Kris and Anthony provided efficient and professional guidance when you purchased your Ford Bronco. Thank you for telling us this was your best buying experience. We look forward to seeing you again.

March 10, 2026

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This was one of the easiest purchases I've ever made when buying a car. The attentiveness and expertise Brandon DeSoto showed throughout the process and his knowledge of the business speaks volumes about the More

by tborel623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua, Brandon De Soto

Mar 10, 2026

Dallas Lease Returns responded

What a pleasure to hear Brandon and Yulian ensured a smooth purchase from paperwork to financing. We’re delighted you drove off in your 2021 Toyota Tacoma TRD so quickly and enjoyed lunch right afterward. Thank you for recommending us to your friends and family.

March 05, 2026

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Go see Robert- it's that simple. I've purchased 2 vehicles from him the last 3 months and will never purchase anywhere else. Both transactions took less than 30 minutes! More

by Coachmaxey
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

Mar 05, 2026

Dallas Lease Returns responded

Thank you for choosing Robert for your Toyota Tundra purchases. We’re glad each transaction was completed in under 30 minutes and appreciate your loyalty. We look forward to assisting you again.

February 14, 2026

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Employee Rating

Excellent Dealership! Very friendly and helpful people to do business with. Afton was my sales representative and she went over and above to get the deal done in a quick t More

by MikeH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

Feb 14, 2026

Dallas Lease Returns responded

Thank you for sharing your positive experience with your Jeep Wrangler Unlimited purchase. We’re glad Afton and our team could complete your deal efficiently and have the vehicle perfectly prepared. We look forward to serving you again.

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