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Dallas Lease Returns
Dallas, TX
6,785 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,785 reviews
February 17, 2023
Kayla made our car shopping experience amazing! She was very relaxed, kind, patient, and even held our baby for us as we looked at cars. It's so hard to find great customer experience these days, b She was very relaxed, kind, patient, and even held our baby for us as we looked at cars. It's so hard to find great customer experience these days, but Kayla is an excellent example of what A+ customer service is. Give that woman a raise! She keeps customers like us coming back. More
by Netty
Employees Worked With
Helpful February 17, 2023
I’m fairly new at the car buying experience. Lenny Gomez is making it as simple as possible and has spent so much time on the phone with me answering all my questions and going over options, ver Lenny Gomez is making it as simple as possible and has spent so much time on the phone with me answering all my questions and going over options, very friendly and genuine! I look forward to my continued business with Dallas Lease Returns 🙌🏼 More
by Varano88
Employees Worked With
Lenny Gomez
February 17, 2023
Eric Taylor delivered outstanding customer service. He was upbeat, consistent, patient, and dependable. I trust his knowledge and because of Eric, I will be purchasing from Dallas Lease Returns again!! He was upbeat, consistent, patient, and dependable. I trust his knowledge and because of Eric, I will be purchasing from Dallas Lease Returns again!!! Joanna Holland More
by Joanna
Employees Worked With
February 17, 2023
Brad and Christian did a great job securing a good deal for me. Highly recommend this place to anyone who’s looking for deals on great used cars. for me. Highly recommend this place to anyone who’s looking for deals on great used cars. More
by audir10
February 17, 2023
Pete was tremendous I left feeling like family instead of a customer, real class act guy I’ll recommend anyone to him bless you brother a customer, real class act guy I’ll recommend anyone to him bless you brother More
by Cbed85
Employees Worked With
February 17, 2023
Pete will work tirelessly to find the right vehicle to meet customer needs and wants. I’ve purchased 4 vehicles from him and will buy many more knowing that he’s got my best interest in mind. He’s a true meet customer needs and wants. I’ve purchased 4 vehicles from him and will buy many more knowing that he’s got my best interest in mind. He’s a true professional. More
by dramsey23
Employees Worked With
February 17, 2023
I had a great experience with this dealership. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. More
by John
February 16, 2023
Chris Mikell was friendly, attentive and knowledgeable! We was accessible throughout the purchase process and I highly recommend him and DFW Lease Returns without question. Satisfied Customer !!!! We was accessible throughout the purchase process and I highly recommend him and DFW Lease Returns without question. Satisfied Customer !!!! More
by Brian Hood
Employees Worked With
February 16, 2023
I was in the market to purchase my daughter a car. Chris Mikell really schooled her on what car would be best for her and reasonable maintenance cost for her age. I couldn't thank him enough for his Chris Mikell really schooled her on what car would be best for her and reasonable maintenance cost for her age. I couldn't thank him enough for his effort in helping us on making the best decision. I WILL BE purchasing my next car from Dallas Leases Return 👏 ⭐️⭐️⭐️⭐️⭐️ More
by dorseylatasha
Employees Worked With
February 16, 2023
Brad went above and beyond to help me feel comfortable with this purchase. When I called to ask about the vehicle, there weren’t any pictures posted online yet. Brad FaceTimed me and walked me through the with this purchase. When I called to ask about the vehicle, there weren’t any pictures posted online yet. Brad FaceTimed me and walked me through the vehicle then sent me a video that I could share with my husband. This is by far the best car buying experience I’ve ever had! Thanks Brad!!! More
by crm413
Employees Worked With
