Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,841 reviews
August 14, 2023
First of all, I was completely amazed on the vast selection of vehicles in the warehouse. The purchasing process was very simple and easy. Chris Mikell even waited after hours to make it happen. I’ll selection of vehicles in the warehouse. The purchasing process was very simple and easy. Chris Mikell even waited after hours to make it happen. I’ll never go to a dealership again. From the the receptionist at the front door to the warehouse of vehicles is the best buying experience ever……oh and my Truck is the boom. More
by floyd.brown
Employees Worked With
August 13, 2023
Awesome car retailer with a huge showroom and a very knowledgeable and respectful staff. Will definitely recommend. Blanca was great. knowledgeable and respectful staff. Will definitely recommend. Blanca was great. More
by Mike
Employees Worked With
August 12, 2023
Everything when great! Very transparent process! Would no business with DLR again for sure! Brad was very objetive and polite. Very transparent process! Would no business with DLR again for sure! Brad was very objetive and polite. More
by Bernardo A
Employees Worked With
August 12, 2023
Derrick was very patient and did an amazing job finding a car that fit my needs and budget! car that fit my needs and budget! More
by sheffieldtc
Employees Worked With
August 12, 2023
Awesome customer service. Very knowledgeable. Erick Taylor was my sales agent. Outstanding, friendly and down to earth guy. Very knowledgeable. Erick Taylor was my sales agent. Outstanding, friendly and down to earth guy. More
by reddickmarvin
Employees Worked With
August 12, 2023
Chris makes the process super easy, with his experience and knowledge gives you the feeling that you are in good hands from the initial contact to the end, which by the way its not even close to "tradition and knowledge gives you the feeling that you are in good hands from the initial contact to the end, which by the way its not even close to "traditional" dealers were you almost feel like you're in a fight and the gut feel of hmm. Chris WILl treat you right! More
by Oscar
Employees Worked With
August 12, 2023
Very transparent process, amazing dealership. My salesperson Chris Mikell went out of his way to help make the process smooth for me and my dad, including making accurate and thorough videos, pic My salesperson Chris Mikell went out of his way to help make the process smooth for me and my dad, including making accurate and thorough videos, picking dad up at the airport, and coordinating inspection. Even the inspector commented how honest and trustworthy Chris is. Thank you Chris 😊 More
by Nirvanalv
Employees Worked With
August 11, 2023
Robert Yousef was great from my first call through finishing the paperwork. So happy with my new truck and the great experience I had with the friendly, laid back staff. finishing the paperwork. So happy with my new truck and the great experience I had with the friendly, laid back staff. More
by Alchemist66
Employees Worked With
August 11, 2023
It was great dealing with the salesperson we tried to get me into a truck but was sold in the end me into a truck but was sold in the end More
by Sandmanjmnz
Employees Worked With
