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Dallas Lease Returns
Dallas, TX
7,833 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,833 reviews
July 10, 2023
This was a flawless and seamless experience. I’d suggest Mr. Hankins services to anyone! I’d suggest Mr. Hankins services to anyone! More
by Truck Norris
July 10, 2023
Chris was absolutely amazing! ! This was by far the easiest and most seamless transaction when it comes to purchasing a vehicle that I have ever had! I was in and out of the dealer ! This was by far the easiest and most seamless transaction when it comes to purchasing a vehicle that I have ever had! I was in and out of the dealership in minutes. I would highly recommend Chris to anyone looking for a vehicle! More
by Anthony C
Employees Worked With
July 10, 2023
Service was prompt and polite. Selection is plentiful and not lacking in quality . I would be happy to recommend them . Selection is plentiful and not lacking in quality . I would be happy to recommend them . More
by David
Employees Worked With
July 10, 2023
No high-pressure sales. Very professional in all aspects of the process. Salesman, Rick, was very attentive, he did everything possible to assure a smooth transaction from t Very professional in all aspects of the process. Salesman, Rick, was very attentive, he did everything possible to assure a smooth transaction from the very beginning to the delivery of the vehicle. More
by Leeannhearn611
Employees Worked With
July 08, 2023
Anthony was very nice and professional through the entire car buying process. He did not try and hard sell or force us into packages we didn’t want. Was a very pleasant experience and he was also very knowle car buying process. He did not try and hard sell or force us into packages we didn’t want. Was a very pleasant experience and he was also very knowledgeable. More
by Tabrousse
Employees Worked With
July 07, 2023
CHRIS MIKELL WAS OUTSTANDING! ANSWERED EVERY QUESTION I HAD PROMPTLY. WITHOUT A DOUBT THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THANKS AGAIN ANSWERED EVERY QUESTION I HAD PROMPTLY. WITHOUT A DOUBT THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THANKS AGAIN More
by KENGMAN
Employees Worked With
July 07, 2023
This was probably the easiest purchase I have ever made. I sent a request for information on the 3rd of July late in the evening. I was contacted by Pete on the 4th of July. He confirmed the vehicle was sti I sent a request for information on the 3rd of July late in the evening. I was contacted by Pete on the 4th of July. He confirmed the vehicle was still available. Due to the holiday he wasn't able to get a price for me on my trade in. He had a price for me the next day. We negotiated a deal over the phone. I went to the sales office the next day and I was in and out in about an hour with my new truck. More
by rcbert
Employees Worked With
July 07, 2023
Brad has proved to be very professional, honest, knowledgeable with customers. I have enjoyed working with Brad I will work with him again knowledgeable with customers. I have enjoyed working with Brad I will work with him again More
by pucknica
Employees Worked With
July 06, 2023
The dealership made everything as easy as possible. They made sure to follow up with me through the months until I was ready to make a deal. Pete was an excellent example of quality customer service. They made sure to follow up with me through the months until I was ready to make a deal. Pete was an excellent example of quality customer service. More
by Kellyerinling
Employees Worked With
July 06, 2023
Excellent service and great car options. Staff very knowledgeable. Allow you to make a decision on your time with out being pushy like most dealerships do. Staff very knowledgeable. Allow you to make a decision on your time with out being pushy like most dealerships do. More
by AWHITE0313
Employees Worked With
Shawn Williams
