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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

August 04, 2023

They was great the first time second no help really guy just wasn’t gone try More

by Duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Dallas Lease Returns responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 04, 2023

Has a big selections of great cars and great prices. Cars look like they are brand new More

by shirlentra_ervin@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Kenney
Aug 08, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2023

Very thankful for the help provided. Rick helped me find the car for me that was within my budget. More

by skefrain08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 03, 2023

Working with Richard “Rick” Bell was a breeze. He was very knowledgeable, professional, and prompt. He answered calls and responded to text messages quickly, I’m from another city, over 300 mil More

by maguilar2428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2023

Dallas Lease Returns was professional, courteous and helpful. I called before hand to let them know what vehicle I was interested in purchasing……and they had all of my paperwork ready for me when I arri More

by Krista
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Krista! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

August 02, 2023

Dallas Lease returns was one of the best car buying experiences I have had. I worked with JK and he was no pressure, no games, just straightforward sale. More

by Wakemaker89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Kenney
Aug 03, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

Toronto has been a great to work with! He’s been extremely patient, kind and personable More

by erin.crisson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Aug 03, 2023 -

Dallas Lease Returns responded

Thanks, Erin! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

August 02, 2023

Toronto asked the right questions and listened. He didn't presume pressure or patronize. Me and my wife's situation was unique and very stressful. We needed a family vehicle with 3 rows and storage More

by Jasonsmckee1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toronto Harrison
Aug 03, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Toronto and our team, and we look forward to working with you again.

August 02, 2023

Easiest buying experience by far. All down over the phone with about 3 hours total and 20 Mins in the dealer to sign paperwork. Brad was incredibly honest and easy to work with. G More

by jongaddes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Jon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 01, 2023

This was a very simple purchase most of it was done over the phone and then we just had to pick it up. We were in and out. I would recommend doing business with them as much as possible. Salesman is very fr More

by chrisjbaker86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Dallas Lease Returns responded

Thanks, Chris, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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