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Dallas Lease Returns
Dallas, TX
7,829 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,829 reviews
July 03, 2023
The service provided by Brad was more than outstanding. His response to my inquiry was immediate. Next he secured the vehicle and was to have the deal completed in minutes. The icing on the cake, He deliv His response to my inquiry was immediate. Next he secured the vehicle and was to have the deal completed in minutes. The icing on the cake, He delivered the vehicle to home fully detailed with a full tank of gas...The benchmark for professional customer service...I dare you fund a better dealer or dealership!! More
by Paul
Employees Worked With
July 03, 2023
Best experience at a dealership ever! Can't imagine going through a traditional dealership again. Great communication, spotless vehicles and clean indoor showroom/storage for all vehicles Can't imagine going through a traditional dealership again. Great communication, spotless vehicles and clean indoor showroom/storage for all vehicles. More
by Smktmjohnson
July 03, 2023
Dealership has good inventory, quick communication, and knowledgeable sales staff with professional demeanor. We had a wonderful experience from the initial contact to final sale. knowledgeable sales staff with professional demeanor. We had a wonderful experience from the initial contact to final sale. More
by angela.crisp
Employees Worked With
July 02, 2023
Fabian made the process simple and painless. He showed us the vehicle we wanted and worked hard to make us a good deal. He showed us the vehicle we wanted and worked hard to make us a good deal. More
by scottpost
July 01, 2023
We are very pleased with Brad’s customer service. He went above and beyond our expectations. Brad is very knowledgeable and explanations were clear and precise. He comes highly recommended! He went above and beyond our expectations. Brad is very knowledgeable and explanations were clear and precise. He comes highly recommended! More
by bgking4
Employees Worked With
July 01, 2023
Amazing to work with. Great policies. Robert Yousef was there every step of the way to make sure I got the best deal possible. My wife got a “good vibe” from him. Great policies. Robert Yousef was there every step of the way to make sure I got the best deal possible. My wife got a “good vibe” from him. More
by Theflash3
July 01, 2023
Lenny was awesome! He has great customer service skills and is all about the client. Very knowledgeable. Would recommend him to anyone. He has great customer service skills and is all about the client. Very knowledgeable. Would recommend him to anyone. More
by John
Employees Worked With
Lenny Gomez
July 01, 2023
They work diligently to help you match up with a car or truck that fits you, they are patient and always ready to help you. truck that fits you, they are patient and always ready to help you. More
by Master.mikeh
July 01, 2023
Repeat Buyer. Highly recommend Pete and Dallas Lease Returns! Always great to have a trusted advisor by your side! Highly recommend Pete and Dallas Lease Returns! Always great to have a trusted advisor by your side! More
by JR
Employees Worked With
