Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,838 reviews
June 09, 2023
Pete is the Gold Standard for car buyers done with the big dealerships. I always feel like the most important customer he has and I never want for anything. My concerns, my requests….anything at all, Pete big dealerships. I always feel like the most important customer he has and I never want for anything. My concerns, my requests….anything at all, Pete and Dallas Lease Returns have always come through. This is my fourth purchase and each time it manages to be as best as my first time! They have my business for life! Thank you Pete! More
by Luke
June 09, 2023
Toronto was very responsive to our questions. He listened to our wants and let us test drive the car overnight. When it came to the purchase he answered all our questions and we feel we got a fai He listened to our wants and let us test drive the car overnight. When it came to the purchase he answered all our questions and we feel we got a fair deal on the car. More
by Ske41
June 07, 2023
Chris is an amazing guy and the most helpful dealer. He always goes above and beyond. I will always recommend! He always goes above and beyond. I will always recommend! More
by jriggs9
Employees Worked With
June 07, 2023
Both Rick and Kris were easy to work with. Smoothest purchase I've ever had at a dealership Smoothest purchase I've ever had at a dealership More
by lance26
June 06, 2023
Mr. Davis was absolutely awesome. He contacted me after I had been turned down for the car I wanted. He was able to get me in that car with payments I could afford with the terms I would be happiest. My wif had been turned down for the car I wanted. He was able to get me in that car with payments I could afford with the terms I would be happiest. My wife didn't have to co-sign and I drove off the lot in the car I wanted in front of my wife. Eat your heart out. Derrick you are the best man. I will be back and thanks again for keeping it 100% with me. You told me what to expect and why. By doing that and being honest there where no surprises. I like that man, thanks and #GBY. More
by Clif67
Employees Worked With
June 06, 2023
WOW! I had a great experience with Dallas Lease Returns purchasing a vehicle in the past so I decided to call on them again. From my first phone call it w I had a great experience with Dallas Lease Returns purchasing a vehicle in the past so I decided to call on them again. From my first phone call it was wonderful to have someone by the name of LaMarcus pick up the phone and answer any and all questions regarding a particular vehicle. After a test drive it was not what I was looking for so he patiently worked with us for about a month to find us some thing that fit our criteria. I am very impressed with his professionalism, communication and customer service. I will definitely recommend to anyone in the market for a vehicle. More
by HAndrade
Employees Worked With
LaMarcus Reed
June 06, 2023
Shawn was awesome! He made the entire process very easy and I thought the car exceeded my expectations. I have already recommended Shawn and Dallas Lease Returns to a f He made the entire process very easy and I thought the car exceeded my expectations. I have already recommended Shawn and Dallas Lease Returns to a few of my friends. More
by TadB
Employees Worked With
Shawn Williams
June 06, 2023
Thank you for making the car buying process SO EASY for me! My friends who referred me were not kidding. Best car buying experience ever. I was in and out with a new car in under an hour and a half. I’m me! My friends who referred me were not kidding. Best car buying experience ever. I was in and out with a new car in under an hour and a half. I’m telling all my friends. And strangers. More
by Bwarren942
Employees Worked With
