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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

July 11, 2023

Erick was a quick worker, and had everything ready for me upon arrival! I appreciated the ease of creating the appointment, and his responsiveness. He answered quickly, and had it ready for me by the time I More

by meclayton1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Alava
Jul 11, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Erick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 11, 2023

They did an amazing job with everything, and worked through some unique technical complications! I didn’t know if it was a real dealership or not so I was worried going in. Christian did a great job More

by Chloie Lenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Jul 11, 2023 -

Dallas Lease Returns responded

Chloie, Thank you so much for your wonderful review! We are thrilled that Christian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 11, 2023

Chris was fantastic to deal with. He made the process painless and efficient. We will definitely contact him for our next purchase. More

by Amanda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Dallas Lease Returns responded

Amanda, Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

July 10, 2023

Chris was absolutely amazing! ! This was by far the easiest and most seamless transaction when it comes to purchasing a vehicle that I have ever had! I was in and out of the dealer More

by Anthony C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with Chris. Congratulations on your new car, Anthony! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

July 10, 2023

This was a flawless and seamless experience. I’d suggest Mr. Hankins services to anyone! More

by Truck Norris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holt
Jul 11, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience!

July 10, 2023

Derrick was super easy to work with. Didn't pressure me to buy anything extra and was very easy to reach when I had questions. I deal with car dealerships all day in my job and I wish th More

by house2474
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this five-star review! Congratulations on your new purchase. We're thrilled to hear that you found your experience with Derrick to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

July 10, 2023

Service was prompt and polite. Selection is plentiful and not lacking in quality . I would be happy to recommend them . More

by David
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, David. Please let us know if we can be of any more assistance. We're always happy to help.

July 10, 2023

No high-pressure sales. Very professional in all aspects of the process. Salesman, Rick, was very attentive, he did everything possible to assure a smooth transaction from t More

by Leeannhearn611
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Congratulations on your new purchase, Leeann! Thank you for your business and this review. We're happy to hear that Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2023

Anthony was very nice and professional through the entire car buying process. He did not try and hard sell or force us into packages we didn’t want. Was a very pleasant experience and he was also very knowle More

by Tabrousse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback!

July 07, 2023

CHRIS MIKELL WAS OUTSTANDING! ANSWERED EVERY QUESTION I HAD PROMPTLY. WITHOUT A DOUBT THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THANKS AGAIN More

by KENGMAN
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

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