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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

March 08, 2025

Mr Pete was phenomenal! !! He went above and beyond to make sure we left with something. We greatly appreciate his dedication and patience. It shows that he is genuine and en More

by J O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Mar 09, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our team, and we look forward to working with you again.

March 07, 2025

Alexis took great care of us with different translations in place she was very helpful thank you! More

by lrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Dallas Lease Returns responded

We are so glad that Alexis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 07, 2025

Good costumer service Very helpful with all of the questions i had and with both transactions i needed. More

by lrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Dallas Lease Returns responded

It's fantastic to hear that Alexis provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 07, 2025

I just purchased an SUV from them and it was a wonderful experience. Anthony Zegarelli was great in answering any questions that I had. I also worked with Marvin Hoyla he was absolutely a blessing in disgui More

by G. Miles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Anthony, Marvin, and our team here at Dallas Lease Returns are glad to have you as a customer.

March 06, 2025

I had a chance to sit down and talk with Brad for over an hour about credit and car buying and it was one of the most educational experiences I’ve ever had. I really appreciate it. More

by Janson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Dallas Lease Returns responded

Janson, Thank you so much for choosing Dallas Lease Returns! Please let Brad or our team know if we can be of any more assistance.

March 06, 2025

First purchase through DLR and had a fantastic experience with Blanca. She was very knowledgeable on the inventory available, extremely helpful in getting me the best deal possible. The car I purchased is More

by HappyCustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Dallas Lease Returns responded

Thank you! Blanca and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

March 06, 2025

Derrick provided outstanding and timely service. He insured I was updated every step of the way. Not only did he deal with my indecisiveness, he stay composed throughout the process and got me the More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Dallas Lease Returns responded

It's great to hear that Derrick were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Alex, for choosing Dallas Lease Returns!

March 05, 2025

Purchased my first car with Pete. He was amazing finding my dream car and explaining the process in detail so I felt confident with my big decision. My experience couldn't have been b More

by Mia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Dallas Lease Returns responded

Mia, Thank you so much for your wonderful review! We are thrilled that Pete had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

March 05, 2025

Everyone was extremely friendly and courteous and the dealership itself was very clean. Charlie went out of his way to make my wife and I feel comfortable and made the process of buying the vehicle smoo More

by nicolas.chapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
Mar 05, 2025 -

Dallas Lease Returns responded

Nicolas, at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Charlie, and it was a pleasure having you at the dealership. We appreciate your review!

March 04, 2025

He worked hard to help me get my dream car. He was very explanatory on the cars description and detail. More

by Keyshawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Dallas Lease Returns responded

Thank you so much, Keyshawn, for your kind words, and for taking the time to leave us this wonderful feedback!

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