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Dallas Lease Returns

Dallas, TX

5.0
8,019 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 8,019 reviews

July 08, 2023

Anthony was very nice and professional through the entire car buying process. He did not try and hard sell or force us into packages we didn’t want. Was a very pleasant experience and he was also very knowle More

by Tabrousse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback!

July 07, 2023

This was probably the easiest purchase I have ever made. I sent a request for information on the 3rd of July late in the evening. I was contacted by Pete on the 4th of July. He confirmed the vehicle was sti More

by rcbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Pete had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else.

July 07, 2023

CHRIS MIKELL WAS OUTSTANDING! ANSWERED EVERY QUESTION I HAD PROMPTLY. WITHOUT A DOUBT THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THANKS AGAIN More

by KENGMAN
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

July 07, 2023

Brad has proved to be very professional, honest, knowledgeable with customers. I have enjoyed working with Brad I will work with him again More

by pucknica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our Brad, and we look forward to working with you again.

July 06, 2023

The dealership made everything as easy as possible. They made sure to follow up with me through the months until I was ready to make a deal. Pete was an excellent example of quality customer service. More

by Kellyerinling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Pete had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 06, 2023

Excellent service and great car options. Staff very knowledgeable. Allow you to make a decision on your time with out being pushy like most dealerships do. More

by AWHITE0313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Jul 06, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 06, 2023

Chris Mikell is a true jewel of a salesperson for this dealership. Trust is a phenomenal concern when purchasing a car from another state. Look no further for the best in the industry! We looked for many More

by davandrobrandall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 05, 2023

From start to finish Lamarcus went above and beyond to make this the most pleasant experience I have ever had buying a car. This is the way car buying should be! I highly recommend Lamarcus for anyone w More

by Bdrigley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jul 06, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with LaMarcus and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 05, 2023

I hate the car buying process, but LaMarcus made everything so easy and painless. He kept us laughing the whole time. He went above and beyond from start to finish to make sure we got the deal and t More

by heather.rigley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jul 06, 2023 -

Dallas Lease Returns responded

Thanks, Heather, for sharing your thoughts about your experience with LaMarcus here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

July 05, 2023

The dealership had a fantastic selection. This was a no pressure, easy as pie process. Shawn, specifically, was the most phenomenal salesman. He truly had our best interest at heart and found More

by Bwalker2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Williams
Jul 05, 2023 -

Bwalker2023 responded

The dealership had a fantastic selection. This was a no pressure, easy as pie process. Shawn, specifically, was the most phenomenal salesman. He truly had our best interest at heart and found us the perfect vehicle for our family. He did not feel like a sales person at all, it felt like buying a car from a friend. We won’t buy a car anywhere else. We are Dallas Lease Return lifers, thanks to Shawn.

Aug 01, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Shawn, and it was a pleasure having you at the dealership. We appreciate your review!

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