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Dallas Lease Returns

Dallas, TX

5.0
6,819 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,820 reviews

July 21, 2022

Nice atmosphere, very clean and well keep vehicles. Wide selection of autos at hand. Greeted with a smile by everyone More

by Go Navy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2022

An excellent experience. Omarr was helpful, thoughtful, and transparent through the entire process and made what is usually considered a stressful occasion into a laid-back, More

by JeffGrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins, Ken Purnell
Jul 20, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 20, 2022

It was a great experience not having someone trying to just sell a car.Brad took his time getting me in what I wanted and made my needs and wants a priority. Thank You More

by tadevine13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

July 20, 2022

Carl White was amazing! He went above and beyond to help me and made my buying experience great! I will be a return customer again, if he is still there to help me. Great More

by Annee9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Jul 20, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carl delivered such a great experience!

July 20, 2022

My husband found a jeep he loved! !! Did all the paperwork over the phone/email. We came in for a test drive, signed papers, and out the door in less than 40 minutes y’all! Ans More

by Brandy_te
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jul 20, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 19, 2022

This was by far was my best experience purchasing a vehicle. Kayla was awesome from the initial text message, until the moment she brought me my garage door opener as I pulled off in my new ride! She w More

by KG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Kayla was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 19, 2022

Chris is awesome really attended me well and helped me out with any problems that I had More

by Ramalvarado09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 19, 2022

Vanessa was really awesome to work with. She communicated with me the entire time and was always available for my questions. She worked very hard to get my approval. I would recommend her 10 More

by Jimekaallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Rogers
Jul 19, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Vanessa and our team here at Dallas Lease Returns.

July 19, 2022

This was the easiest car purchase that we have ever had. Christian went above and beyond to take care of us all the way through the process. More

by brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Dallas Lease Returns responded

Brandon, Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Christian was able to help, and we hope to see you again!

July 19, 2022

BRAD IS VERY GOOD AT HIS JOB. HE GOES ABOVE AND BEYOND. HE ALWAYS HAS A BIG SMILE AND READY TO HELP. More

by Aprilfrost1281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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