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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
8,028 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 8,028 reviews

July 05, 2023

This was the best car buying experience ever. So easy to work and no high pressure sale person. More

by dan.crawford1974@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review, Dan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

July 04, 2023

Fantastic and expedient services. Paperwork done in advance. I was in a hurry and got out in under 20 minutes, including test drive. More

by Ctlewis06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Dallas Lease Returns responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 04, 2023

Very pleasant experience was helped out immediately and found the price to be very fair and reasonable. Highly recommend More

by Yankeelifer83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. Richard and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

July 04, 2023

This is my 2nd vehicle I’ve purchased from Pete and his expertise is exemplary. Once again thank you for finding my daughter the perfect vehicle! More

by iherrrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. Pete and our team appreciate your business and hope to see you again soon!

July 04, 2023

Found the vehicle I wanted, at a good price. Great service. It was a good experience. Friendly people More

by art.tibbs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick Alava
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Jul 04, 2023 -

Dallas Lease Returns responded

Art, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2023

Great customer service with purchasing a vehicle. Kayla Bunch was very accommodating and attentive to my needs. More

by tracisl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Jul 04, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Kayla had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 03, 2023

They treat you like you are the most important client. And they allow you to really inspect the car, so you are comfortable with your choice. No pressure. More

by schniqua brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Dallas Lease Returns responded

Thank you, Schniqua! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

July 03, 2023

Shawn was very helpful with our purchase. Made things quick and easy. Great to work with! Thanks! More

by Scott C.
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
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Jul 04, 2023 -

Dallas Lease Returns responded

Scott, Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Shawn know if we can be of any more assistance!

July 03, 2023

The service provided by Brad was more than outstanding. His response to my inquiry was immediate. Next he secured the vehicle and was to have the deal completed in minutes. The icing on the cake, He deliv More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Dallas Lease Returns responded

Paul, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brad and our team here at Dallas Lease Returns are glad to have you as a customer.

July 03, 2023

Dealership has good inventory, quick communication, and knowledgeable sales staff with professional demeanor. We had a wonderful experience from the initial contact to final sale. More

by angela.crisp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Dallas Lease Returns responded

Angela, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Edgar can do to assist you, please do not hesitate to let us know. We are always happy to help!

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