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Dallas Lease Returns

Dallas, TX

5.0
7,860 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,860 reviews

May 01, 2023

LaMarcus made the process very easy and was very friendly. He drove the vehicle TO ME to test drive, and also delivered the vehicle. Best experience I’ve ever had with a car dealership thanks to him More

by Chawn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
May 01, 2023 -

Chawn responded

LaMarcus made the process very easy and was very friendly. He drove the vehicle TO ME to test drive, and also delivered the vehicle. Best experience I’ve ever had with a car dealership thanks to him.

April 30, 2023

Very good customer service. Charlie went way beyond my expectations. The whole team at the dealership works very hard to get a deal done. I would recommend my friends and family More

by zepp.7321stroud
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Charlie Pickett
May 01, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 30, 2023

Highly recommend Brad. Easy to work with. Great inventory and nice facilities with low pressure!!! More

by R4ery
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2023

Best service, Sindhi was very helpful explain everything make us fell very comfortable dealing with her More

by Tina.castaneda1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 01, 2023 -

Dallas Lease Returns responded

Tina, It's great to hear that Sindy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 29, 2023

Great information and friendly. Knowledgeable and happy to help. I always appreciate great customer service. More

by cindacorsi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 01, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 29, 2023

Charlie, was great! He wasn’t pushy, and loved his personality. We didn’t buy a car. However, we will be back!! More

by Picky-cp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
April 29, 2023

Charlie was very honest and knowledgeable of the vehicles we were interested in. He was very helpful in our search. More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 01, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience, Jennifer! We sincerely value your business and look forward to your next visit.

April 29, 2023

Any dealership that has salespeople like Charlie Pickett is and outstanding place. Nothing but good things about Dallas Lease Returns! More

by ledvm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 01, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 29, 2023

Toronto made the car shopping process so easy for us great friendly service great all around. More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
May 01, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns, Karina! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 29, 2023

Had a great experience with my sales person, and she respected the fact that I was a mechanic and took care of any problems I had. I do love the 24 hour vehicle test drive because it gave me the time to More

by Lamar hinnant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 01, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out, Lamar. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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