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Dallas Lease Returns

Dallas, TX

5.0
7,977 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,977 reviews

April 08, 2023

Experience was great. The young woman at the front desk was very kind. She set me up with Eric Taylor. I originally came in to look at a Durango. It was on hold by another More

by Mrtyboze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 08, 2023

Anthony Zegarelli was my salesman and he was absolutely WONDERFUL! He made my entire experience such an easy process and was so accommodating to my needs and wishes. He was very transparent about all of th More

by Hdg97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 08, 2023

Dallas Lease Returns had an easy car purchasing process. Not to mention, Eric Taylor and the rest were very helpful and insightful. Would definitely come back again! More

by robertrubio23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 07, 2023

Shawn was an excellent resource for purchasing my first truck. Knowledgable, attentive, willing to go the extra mile to make things happen. He even delivered the vehicle to the house. Process was seamle More

by Truck Newbie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Apr 08, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Shawn and our team. Congrats on your new vehicle! We're glad to hear we delivered such a great experience!

April 07, 2023

Ty was super easy to work with and understanding with our concerns. We recommend Dallas Lease Returns for any used car purchase. More

by Jayd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Apr 08, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Ty here at Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

April 07, 2023

This was our second purchase with Dallas Lease Returns, and our first with Chris. We were so happy with our first purchase that we returned for our most recent purchase. Chris was very attentive to our nee More

by swhanks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback on Chris is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 06, 2023

Rick was great on communication and a good negotiator. Fair as he could be and competitive More

by Go2Fish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 06, 2023

Mr. Rick is the absolute best. He showed up and showed out for me. He was walking me through step by step, and didn’t leave me out the process. I told him everything I wanted and what I expected and he we More

by Williamsregine10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Dallas Lease Returns responded

Regine, Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 05, 2023

I was taken care of from the moment I walked in. Everyone was nice and very helpful. Large selection of vehicles. Brad Hoang was very transparent, conscientious, and informative. More

by savagestorm83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Brad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 05, 2023

Great service by Pete from start to finish. He took care of my trade in along with getting me into the vehicle that i wanted. Smooth process More

by Daniel.luque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Dallas Lease Returns responded

Daniel, Congratulations on your new vehicle! We are so glad that Pete had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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