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Roel Ortiz
493 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
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493 Reviews of Roel Ortiz
April 09, 2026
Tony and Bobby were amazing! I can honestly say I will go back if I can. We had concerns about the tires, they put new ones on it. The center console was already in the works of I can honestly say I will go back if I can. We had concerns about the tires, they put new ones on it. The center console was already in the works of being repaired before we even walked in the door. Don’t hesitate, go and ask for either one! More
by Mofun
Other Employees Tagged: Bobby Nicholson, Ricky Brockway, Tony McCloud
April 02, 2026
The entire staff is amazing from the way you're greeted when you first enter the building until the day you drive off in your new ride!!!! Top Notch!! When I first got there I KNEW I WAS LEAVING WITH A NEW when you first enter the building until the day you drive off in your new ride!!!! Top Notch!! When I first got there I KNEW I WAS LEAVING WITH A NEW CAR!!!!! Tony McCloud does his job with ease.... with the customers total satisfaction as his primary mission! Selling a car is a bonus!!! A happy satisfied customer is the prize!!! Because guess what we're coming back and sending other people for that dame experience! One of the managers even prayed with me over a situation and that right there is what life should be about... being there for others!!! Thank you to the entire staff...I even did a little HR work while I was there and looked over a team member's letter from the VA! I definitely felt like a part of the Dallas Lease Returns Family!!!!!! More
by msleisha59
Other Employees Tagged: Tony McCloud , Parveen
March 24, 2026
The dealership Treat me Like a Family Member. I took my time to make a decision to purchase my Car with no pressure from the dealer. I like to give a thank you to Mr.Tony Mc Cloud And Afton Stark I took my time to make a decision to purchase my Car with no pressure from the dealer. I like to give a thank you to Mr.Tony Mc Cloud And Afton Stark for making it happen.. More
by Cerda851
Other Employees Tagged: Afton Stark, Parveen Rajendran, Tony McCloud
March 05, 2026
If you or someone you know is looking for a new or used car, I highly recommend Anthony at Dallas Lease Returns. In a few words this company is….Customer focused and committed to quality service without th car, I highly recommend Anthony at Dallas Lease Returns. In a few words this company is….Customer focused and committed to quality service without the pushy rhetoric. More
by Danacboone
Other Employees Tagged: Parveen Rajendran, Tony McCloud
February 12, 2026
Another satisfied customer! We couldn’t be more happy with the car Pete was able to find for our daughter. This is our 2nd car with Pete and Dallas Lease and I only wish I found We couldn’t be more happy with the car Pete was able to find for our daughter. This is our 2nd car with Pete and Dallas Lease and I only wish I found them sooner! The experience from telling Pete what you’re looking for to your car being dropped off in our driveway while never setting foot in the dealership is hard to explain until you go through it! We will now only buy cars with Pete and Dallas Lease!!! More
by Shawn.bowman75
Other Employees Tagged: Pete Hankins, Parveen Rajendran
February 10, 2026
Miguel was a great help and had outstanding costumer service an I would recommend others to him as well. The process with the deal went smoothly and great . service an I would recommend others to him as well. The process with the deal went smoothly and great . More
by Burnellwilliams7
Other Employees Tagged: Parveen Rajendran , Miguel Lopez
January 09, 2026
I’ve never had such a pleasant experience when buying a vehicle. Anthony was like a breath of fresh air. Knowledgeable about all the cars we looked at and no pressure, ever. A very smooth process, and I fe vehicle. Anthony was like a breath of fresh air. Knowledgeable about all the cars we looked at and no pressure, ever. A very smooth process, and I feel like I gained a valued friend from the experience. More
by Csa2000
Other Employees Tagged: Anthony Zegarelli, Parveen Rajendran
December 10, 2025
This was the best experience I have ever had purchasing a car. I will definitely be referring my family and friends. Derrick was very helpful and kind. He knew exactly what we wanted and made it easy to purc car. I will definitely be referring my family and friends. Derrick was very helpful and kind. He knew exactly what we wanted and made it easy to purchase. We were shocked when Derrick got us approved for a better rate than the bank approved us for. Lastly it was very impressive how we only dealt with Derrick inside of the usual car buying back and forth. I absolutely love my new car and feel beyond blessed that God lead us to the best place to purchase. Thank you from the bottom of my heart. More
by Mariam1691
Other Employees Tagged: Parveen Rajendran, Derrick Davis
December 06, 2025
Very helpful and professional,straight to the point no run arounds what she said was what was shown an closed same day run arounds what she said was what was shown an closed same day More
by Chris T
Other Employees Tagged: Blanca Benitez, Parveen Rajendran
